We have an exciting opportunity to join our End of life services team as a Assessor Trainer.
This role is field based and will require travel to our branches in Berkshire, Dorset, Hampshire, Isle of Wight, Somerset, Surrey, Sussex and Wiltshire, therefore you will need a full, clean, UK driving license with access to your own vehicle. We recognise the flexibility required for this role and to show our understanding and appreciation, the salary advertised includes a fixed addition of £1, per annum. This is to contribute towards business car insurance, as well as travel time and general wear and tear on your vehicle. You will also be able reclaim business mileage expenses.
You'll be supporting the delivery of individual and group training/assessment sessions across our End of life services estate to ensure all colleagues are working in accordance with policies & procedures to deliver the best end of life care, support and experience.
What to expect
1. To support and deliver engaging virtual and classroom-based training sessions to all End of life services colleagues.
2. Facilitate new starter training on a one-to-one basis, in person and remotely.
3. Carry out regular colleague assessments of key skills to mitigate skill fade and ensure a consistent high standard approach to our service delivery.
4. To provide short notice training support where a skills gap has been identified, following a management request or adverse event.
5. To support and engage with the Academy design team to enhance and develop training courses.
6. Maintain standards in line with industry compliance, company policies, statutory legislation, internal KPI’s, and the Funeral Director’s code.
7. Spend a minimum of 10% working within the End of life services operation in order to consolidate personal skills.
Key skills required
8. IT literate and a competent user of MS Office
9. Great communication skills with the ability to adapt to different learning styles
10. Organised with strong attention to detail
11. High level of understanding, empathy, and compassion
12. Confident in delivering training in group settings or on a one-to-one basis.
13. Passionate about learning and teaching
14. Willingness to learn and understand Funeral industry
15. Full valid UK driving licence and the use of a car
Benefits
16. Salary of £25,
17. 31 days of annual leave (incl bank holidays) increasing to a maximum of 36 days after 10 years’ service
18. 20% discount in stores
19. Healthcare cash plan
20. Share incentive plan
21. NEST pension
22. Opportunities to develop your skills through apprenticeships and our own in-house training & development programmes
About Us
We’re an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We’re owned by our ,+ members, have over 4, colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.
If you’re successful in your application, we’ll need to perform a DBS (disclosure and barring service). This is to ensure Southern Co-op Funerals are compliant with the NAFDs Funeral Director code.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
INDELS