We are a growing and friendly property maintenance and refurbishment company based in Dartford, preparing to expand operations significantly across London and the Southeast. We are seeking a reliable and highly organised Trader Operations Coordinator to join our office team full-time. This is a key role focused on managing a team of field-based operatives and ensuring the smooth, day-to-day delivery of scheduled housing and refurbishment works. If you're proactive, confident, and enjoy keeping people and projects moving behind the scenes, this is a long-term opportunity with clear potential to grow into a more senior operations role. Key Responsibilities Help build and manage a growing team of multitraders, plumbers, and operatives Coordinate daily job scheduling using our internal system, assigning work based on skills, zones, and availability Liaise directly with clients and tenants to confirm access and schedule job dates Maintain regular communication with operatives throughout the day to track progress and completion Organise and track material orders with key suppliers (e.g. Toolstation, Travis Perkins, Howdens), ensuring collection or delivery is in place before the job starts Keep the job tracker up to date with notes, photos, and completion status Flag operational issues such as access delays, material problems, or incomplete works to the director or relevant client contact Monitor performance and assist in identifying reliable subcontractors for future permanent roles What We’re Looking For Previous experience in property maintenance, construction, housing, or trade-based scheduling Strong organisational and communication skills Confident using phone, WhatsApp, email, and spreadsheets Familiarity with SE London, East London, Kent, and surrounding areas Calm under pressure, proactive, and solution-oriented Comfortable managing changing workloads and logistics A basic understanding of common tools, materials, and trade processes is preferred What We Offer Competitive salary from £33,000 depending on experience Performance-based bonuses linked to scheduling efficiency and delivery targets A supportive team environment A structured career path into senior operations roles as we expand