Lettings Operations Manager — £30,000–£35,000 | Flexible Work | Maidstone, Kent.
Immediate Start | Hybrid/Home-Based | Mileage Paid | Progression Opportunity.
Do you have a passion for property and a hunger to prove yourself in a fast-paced, performance-driven environment? Are you someone who lives for results, loves connecting with people, and thrives on the buzz of closing a deal?
Welcome to The Kushman Group — one of Kent’s largest family-owned, landlord-led property businesses. From HMOs to flats and single lets, we manage a diverse and growing portfolio across Maidstone, Ashford, Sheerness, Ramsgate, and the surrounding areas.
We’re not your typical letting agency. We own the homes we manage — and we care about who lives in them. Now, we’re looking for a Lettings Operations Manager who’s ready to take the reins and drive lettings performance with creativity, urgency, and full autonomy.
What You’ll Be Doing:
* Letting Properties at Speed: Working with your back office team, you will list available rooms and flats on portals such as Rightmove, Zoopla, Open Rent and Spare Room. You will respond to leads quickly and organise viewings with minimal delay. Your goal: fill vacancies fast. YOUR TARGET WILL BE ACHIEVING 95%+ OCCUPANCY RATE.
* Conducting Viewings & Property Checks: Use your own vehicle (mileage paid) to visit properties across our Kent portfolio. You’ll host viewings professionally, conduct regular inspections, and ensure homes meet compliance and safety standards.
* Working Directly with Ownership: You’ll work closely with the company directors, supported by a remote back-office admin team in the Philippines and India. They’ll handle the backend — you focus on outcomes.
* Maintaining Tenancy Experience & Compliance: From move-in to maintenance to renewals, ensure that tenants are happy, legal standards are met, and the homes are well cared for.
About You:
* You’ve worked in a lettings, property management, or HMO-focused role before, ideally within the Kent area.
* You’re a confident and natural salesperson — quick on your feet, warm with people, and relentless when it comes to hitting your letting goals.
* You’re organised, self-sufficient, and driven, known for taking initiative and staying ahead of the game.
* You hold a valid UK driving licence, have access to your own vehicle, and are happy to travel regionally as needed.
* You’re comfortable with evening or early-morning viewings, depending on tenant availability.
* You enjoy flexible work-from-home arrangements and are happy working with a globally distributed admin support team.
Contract & Compensation:
* Starting Pay: £30,000–£35,000 based on experience.
* Performance Bonuses: Paid for meeting personal occupancy and rent collection targets.
* Mileage Paid for all business-related travel.
Contract Status:
* The role opens on a contract-basis during the probation period.
* High performers may be offered permanent employment well before the end of contract period.
* Clearly defined metrics so you know what success looks like.
Why Join The Kushman Group?
* We’re Landlords, Not Middlemen — You’ll work where decisions are made and see the impact of your work every day.
* You Get Real Responsibility — This is a hands-on role with true portfolio ownership.
* We Support You to Succeed — Admin and compliance task support is handled by our overseas team so you can focus on delivering results.
* Flexible, Entrepreneurial Culture — Build your schedule around performance, not timesheets. What matters here is what you produce.
Ready to Show Us What You Can Do?
Please send us:
* Your CV.
* A short note telling us about your fastest property letting turnaround.
* When you can start.
Email: careers@kushman.co.uk.
About The Kushman Group:
The Kushman Group is a fast growing, family owned proeprty business. We are not just another property management company or an agency. We own, manage and run our own properties. As a portfolio landlord, we manage a diverse array of properties, from HMOs and residential spaces to holiday rentals and charming B&Bs, across Kent and SE London with aspirations of expanding nationally. Our mission is to redefine the art of property management, and we do so with a customer-centric ethos that places our tenants and guests at the heart of everything we do.