Head Housekeeper - Birmingham (£30,000 per annum) Delivering Exceptional Housekeeping Standards A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Birmingham. This is an exciting opportunity for a motivated and organised individual to lead a dedicated team, deliver exceptional cleanliness, and contribute to a high-quality guest experience in a fast-paced, professional environment. Role Overview As Head Housekeeper, you'll take full ownership of the housekeeping function-ensuring smooth operations, consistent quality, and compliance with company standards. You'll manage, motivate, and develop your team while maintaining strong relationships with hotel management and achieving operational and financial targets. Key Responsibilities Lead, manage, and inspire the housekeeping team to deliver high standards of cleanliness and presentation. Build and maintain excellent relationships with hotel management and staff. Conduct regular inspections to ensure consistent room and floor quality. Monitor site budgets and contribute to cost control and efficiency. Report weekly performance and KPIs to the Operations Manager. Oversee recruitment, onboarding, and training of the on-site team. Ensure compliance with all health, safety, and company policies. Foster a positive, professional, and supportive team culture. Candidate Profile Proven experience as a Head Housekeeper or in a senior housekeeping role within hospitality. Strong leadership and people management skills. Excellent communication skills-both written and verbal. Confident using IT systems for scheduling, reporting, and team management. Knowledge of health and safety regulations and best practices. Proactive, reliable, and approachable, with a flexible and professional attitude. Benefits Salary: £30,000 per annum Private medical insurance Generous holiday entitlement Comprehensive training and ongoing development Career progression opportunities Discounts with major retailers Confidential mental health and wellbeing support Workplace pension scheme Life insurance Apply Now If you're a skilled housekeeping professional ready to take on a rewarding leadership role in Birmingham, we'd love to hear from you. Join a company that values excellence, teamwork, and professional growth. Apply today and help deliver exceptional standards every day