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Front of house administrator

Dagenham
BD Group
Posted: 9 October
Offer description

Are you a warm, organised, and proactive professional who thrives in a customer-facing role?

Join us at London East-UK as our new Front of House Assistant—the welcoming face of our vibrant business and science park.


This is a fixed term contract position for a minimum of 6 months with the possibility of an extension.



About us:

London East-UK is a dynamic hub in East London, home to innovative companies, research institutions, and start-ups. We’re proud to offer a professional, friendly environment where people and ideas thrive.



What You’ll Be Doing:

* Greeting guests, tenants, and staff with professionalism and warmth
* Managing reception duties: calls, emails, bookings, and enquiries
* Coordinating meeting rooms and supporting events
* Handling deliveries and liaising with contractors
* Providing admin support to the site management team, including the Director of Estates
* Attending site meetings and assisting with event logistics (diary management, AV, catering)
* Tracking maintenance issues and ensuring timely resolution
* Monitoring inboxes and directing enquiries to the right teams


About You:

* Confident, approachable, and customer-focused
* Excellent communication and organisational skills
* Comfortable working independently in a stand-alone role
* Proficient in Microsoft Office and basic IT systems
* Previous front-of-house or customer service experience preferred
* Business Admin qualification (Level 3) or equivalent experience
* Interest in property management or the built environment is a plus



Working arrangements:

Location: London East-UK Business, Technology and Science Park, Dagenham
Type: Part-time (30 hours per week), Monday – Friday (9 am – 3 pm)

Contract: Fixed Term
Salary: £14 per hour



Benefits:

In addition to an attractive salary, our benefits package includes: 

❤ Heart Hub rewards, perks & benefits platform!

❤ Group Life Assurance

❤ Pension Scheme

❤ Paid Holidays

❤ Family Friendly Policies making work-life balance achievable

❤ Health & wellbeing support including an Employee Assistance Programme (EAP)

❤ Free on-site parking and access to park amenities

❤ On site café (with discounts available via our app)

❤ Career development and training

❤ A GREAT TEAM!



How to Apply:

This opportunity is to start as soon as possible so applications will be progressed on a rolling basis so if this sounds like the right opportunity for you, don’t delay! Click ‘Apply’ to submit your CV and application form demonstrating why you’re the perfect fit for this opportunity.

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