Connected Care is a 24-hour, 365-day emergency service provided in-house by Haringey Council. It offers vulnerable residents a personal alarm system, which can be activated in case of an emergency. Additionally, it provides a mobile response service for emergencies in residents' homes.
We are looking for 2 x Digital Care Technicians to work within the Connected Care Service.
The Digital Care Technician plays a vital role in ensuring that all equipment is installed, deinstalled, and maintained safely and effectively in a timely manner to ensure service continuity. This involves the use of tools and ladders. The role also includes ensuring that all customers and their family members or carers understand how the equipment works and how to use it effectively.
The role is Monday to Saturday, with only one Saturday worked per month. The shift pattern is from 9 am to 5 pm, totaling 36 hours per week.
Candidates should have experience installing and maintaining lifelines and telecare equipment in vulnerable service users' homes. Since the role requires driving to service users' homes to install equipment, candidates must hold a full, clean UK driving licence. Council fleet vehicles are provided, but passing the council driving assessment is required to use these. Until then, candidates would need to use their own vehicles, with mileage reimbursement.
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