Applications Support Engineer (Enterprise Systems) Grangemouth (site-based, 5 days per week) 37.5 hours per week 6-month PAYE contract (with a view to extend) Rate: Competitive (dependent on experience) The Opportunity MRD Recruitment is delighted to be working with a leading global manufacturing business to recruit an Applications Support Engineer based at their Grangemouth site. This is a fantastic opportunity to join a large-scale, complex industrial environment where you'll play a key role in supporting and maintaining business-critical applications across multiple business units. The Role You'll be responsible for the support, maintenance, and continuous improvement of a wide range of applications, from desktop software through to enterprise-level systems, within a Microsoft Windows environment. Key responsibilities include: Supporting and troubleshooting business-critical applications Managing and resolving incidents, including system outages Assisting with application implementations, upgrades, and testing Ensuring systems meet performance, security, and SLA requirements Creating and maintaining technical documentation and support procedures Contributing to continuous improvement initiatives Supporting small-scale IT projects and system enhancements You'll also participate in an on-call rota as part of the wider Applications team. About You We're looking for someone with strong application support experience in a complex, enterprise environment. Essential : Experience supporting desktop, client-server, and web-based applications Strong troubleshooting and incident management skills Experience working in a Windows-based environment Ability to prioritise and manage multiple support requests Experience supporting both bespoke and third-party applications Strong communication and stakeholder engagement skills Desirable: Scripting or development exposure (e.g. PowerShell, VBA, JavaScript, .NET) Experience with databases (SQL Server, Oracle) Knowledge of cloud platforms (Azure) Familiarity with SharePoint, Power Platform, or BI tools Understanding of ITSM tools and ITIL processes Experience in manufacturing, industrial, or regulated environments Why Apply? Work in a large-scale, technically complex environment Exposure to a broad range of systems and technologies Opportunity to contribute to critical business systems and projects Potential for contract extension