Vision RT is a rapidly growing MedTech transforming radiation therapy for cancer patients. As the inventors and market leaders in Surface Guided Radiation Therapy (SGRT), our advanced 3D camera technology is used in 24 of the 25 Best Hospitals for Cancer, as tracked by US News & World Report. Vision RT is one of Britain’s fastest‑growing private tech companies, recognized in the 2025 Sunday Times 100 Tech list, and the 2024 Kings Award for Enterprise winner. With around 300 employees worldwide and offices in the UK, Poland, and the USA, we operate as part of the Danish company William Demant Invest A/S, giving staff both the security of a large global enterprise and the freedom of a startup.
About the role
This position supports hardware and service sales by managing complex order processing, quote administration and CRM data integrity. The role involves close collaboration with Sales, Operations and Finance teams to ensure smooth and strict adherence to company policies, and it provides frontline user support for the CRM system.
Responsibilities
* Accurately process and track hardware and service orders, often involving exception handling.
* Manage and update sales quotes in alignment with dynamic business requirements.
* Maintain high‑quality, reliable data within the CRM system.
* Collaborate with cross‑functional teams to ensure compliance and operational efficiency.
* Provide CRM user support, training and troubleshooting assistance.
* Navigate and manage multiple applications simultaneously, including frequent copy‑paste and data transfer between systems.
* Ensure tasks are completed within defined SLA timeframes and turnaround expectations.
* Support the upcoming migration from the bespoke CRM to Salesforce, including data validation and user enablement.
* Learn new systems and processes quickly, including the ability to be trained remotely and apply knowledge independently.
Essential Skills And Experience
* Proficiency in CRM systems, with experience in Salesforce.
* Advanced skills in Microsoft Office applications, particularly Excel, Word, Outlook and Teams.
* Solid understanding of the Windows environment and multitasking across applications.
* Ability to manage complex workflows and adapt to evolving scenarios.
* Excellent multitasking and organisational skills.
* High attention to detail and commitment to data accuracy.
* Strong communication and collaboration abilities.
* Resilience and flexibility in handling exceptions and non‑standard cases.
* Proven ability to work under time constraints and meet SLA‑driven deadlines.
* Demonstrated ability to learn quickly and effectively, including remote training environments.
Desirable Skills And Experience
* Further experience with Salesforce (additional).
Vision RT is an Equal Opportunity / Affluent Action employer; all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability or protected veteran status.
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