Job Description
Lead. Coach. Grow. Make Your Mark in the UK’s Leading Property group!
Harte Recruitment is proud to be partnering with a leading Property group specialising in residential property services across the UK. With a sharp focus on business growth, and innovation in estate agency and lettings, this group empowers independent businesses to thrive through proven systems and a results-driven culture. They’re now looking for a dynamic and commercially minded Estate Agency Operations Manager in the North West to help drive performance and unlock potential across their network of branches.
As an Estate Agency Operations Manager, you will drive growth and profitability across a network of branches across the North West by providing hands-on support, coaching, and strategic guidance. You’ll identify new branch opportunities, and help implement best practises to boost sales, lettings, and financial services. This role is home-based, giving you the flexibility to work comfortably while supporting the network of branches. If you’re ready to lead, inspire, and make a real impact in property franchising — and be rewarded for it, we want to hear from you.
The Package:
* £45,000 basic salary plus £10,000 annual OTE and £3,600 car allowance
* Monday to Friday, home-based role (must be located in the North West to cover the network of branches)
* Enhanced well-being scheme
* Extra holiday entitlement (based on length of service)
* Annual salary reviews
* Company pension scheme
The Role:
* Identify new opportunities and support branches growth through training and mentoring
* Regularly visit branches to ensure company standards and offer estate agency support
* Identify and implement new business opportunities through third parties (e.g., financial services, conveyancing)
* Act as a trainer and coach to branches and staff, sharing best practices
* Monitor financial performance, prepare reports, and support budgetary planning
* Provide financial management training and explain business processes and KPIs
* Collaborate with IT and other departments to drive productivity and support CRM systems implementation
* Represent the organisation at external forums, industry events, and stakeholder meetings
* Build and maintain strong relationships with branches, suppliers, and third parties
The Person:
* Strong knowledge of sales, lettings, business planning, budgeting, and staff targeting.
* Skilled in analysing business data to promote growth.
* Excellent interpersonal and communication skills with coaching experience.
* Self-motivated with ability to manage own diary and workload.
* Knowledge of legal compliance in sales and lettings.
* Adaptable and willing to learn new tasks.