This role as a Client Liaison Manager at Avery Healthcare's Aldridge Care Home in Aldridge involves managing the sales and marketing processes to ensure effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base, and maximizing revenue.
Main duties of the job
Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue. Other responsibilities will include ensuring that sales targets and Sales & Marketing deadlines are met, assisting with enquiries, managing the pipeline of potential members, and developing new contacts with key care influences.
About us
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. They are committed to creating meaningful experiences for their residents and team, with a vision of 'creating meaningful lives together'. Avery offers exceptional care across their growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered.
Job responsibilities
Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue.
Other responsibilities will include:
* Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards.
* Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
* Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue.
* Developing new contacts and maintain regular and close contacts with all key care influences.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
* Have a full UK and clean driving license
* Be able to negotiate with skill and expertise.
* Possess effective interpersonal skills and professional telephone manner.
* Be able to prioritise your own workload.
* Ideally have a background in a previous sales position.
ABOUT AVERY
At Avery, we're not just one of the UK's largest providers of luxury elderly care homes; we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day.
Please note this role will require:
* A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
* Proof of eligibility to work in the UK.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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