Housing Officer – Essex – £27.28 per hour (Umbrella)
A London Borough is seeking an experienced Housing Officer to support the Housing Choice & Applications Service, delivering an efficient housing register and allocations service to residents.
Key Responsibilities:
Assess housing applications and determine eligibility in line with the Housing Allocation Policy
Provide housing advice and support to residents with housing needs
Advertise and allocate Council and Housing Association properties through Choice Based Lettings
Manage service enquiries and inboxes
Make property offers and nominations within required timescales to minimise void loss
Verify priority applicants prior to property offers
Support decants from regeneration programmes and allocate suitable accommodation
Requirements:
Previous Housing Officer experience within a local authority or social housing setting
Experience working with housing registers, allocations or Choice Based Lettings systems
Strong customer service and case management skills