1. About The Role
2. This is an exciting opportunity to join our Credit Control team and play a key part in maintaining the financial health of Atlas. As Credit Controller, you’ll support the achievement of team objectives and help drive continuous improvement across our processes and administration.
Reporting directly to the Credit Control Manager, you’ll manage a portion of the sales ledger, taking full ownership of your accounts to ensure timely payments and accurate records. You’ll use your strong relationship-building skills to work collaboratively with internal teams and clients, always acting with professionalism and integrity.
In this busy, high-volume environment, you’ll:
* Manage end-to-end credit control by telephone, email, and letter in line with our agreed chase process.
* Work closely with the Invoicing Team and Regional Managers to resolve queries and disputes that could delay payment.
* Maintain detailed and accurate chase information on SAGE Accounts.
* Issue Final Demand Notices to delinquent clients when necessary.
* Prepare monthly reports on debtor levels and overdue accounts for the regions and Credit Control Manager.
* Support the in-house solicitor by preparing case files for escalation where required.
This is a great opportunity to join a supportive and values-driven finance team where your skills and ideas will make a real impact.
3. About You
4. You’re a confident communicator who enjoys building relationships and solving problems — someone who takes pride in their work and thrives in a collaborative environment.
To succeed in this role, you’ll bring:
* 2–3 years’ experience in a credit control role.
* Excellent communication and interpersonal skills, with the ability to engage customers and colleagues clearly and professionally.
* Strong organisational skills and a proactive approach to problem-solving.
* The ability to perform under pressure, managing competing priorities with calm efficiency.
* Exceptional attention to detail, with high numerical accuracy and reconciliation skills.
* Proficiency in Microsoft Excel, Office applications, and SAGE software.
As a true team player, you’ll demonstrate energy, initiative, and commitment to continuous improvement. You’ll also embody our Atlas values — honesty, ownership, family, sharing, and creating ‘wow’ moments — contributing to a culture where everyone feels supported and empowered to succeed.
If you’re ready to use your skills to make a real difference and be part of a company that values its people, join Atlas — where we create happiness in ourselves and others, every day.
5. About The Company
6. What makes this job amazing?
* Full learning & support from Atlas.
* Stream – our financial wellbeing and benefits platform which provides you with real-time access to earned wages, information to improve your financial health, and discounts/savings at leading retailers and supermarkets.
* Cycle to work scheme*.
* Workplace pension scheme.
* Staff recognition scheme (Stars of Atlas).
* Staff engagement portal.
* The ability to progress your career within Atlas.
* Learning and development led by you: support in areas you like or want to learn more about.
* The opportunity to work amongst people who value and support each other, achieving great results.
* For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement.
* Atlas continues to grow at pace which is both exciting and challenging.
*Subject to qualifying parameters.
Who are we?
Atlas is a family of people drawn together by a passion for creating happiness in others.
Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work.
Our Purpose
To create happiness in ourselves and others
We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.
Our Values
We are a family
Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we’re always there when it really matters. Whether it’s with practical help and support, or simply a mug of tea and a shoulder to cry on.
Sharing makes us stronger
Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible.
Own your space
You are Atlas. Don’t be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket.
Be honest. Always.
Have the courage to do the right thing, even when no-one is watching. Whether it’s owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.
Treat clients like our best friends
If we’re a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what’s going on in our clients lives and pull out all the stops to make them feel happy.
Start with Wow
And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if something doesn’t make sense, shout. Always ask yourself if there is more we can do to bring happiness to those around us.
Don't just talk. Do.
We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it.