Join to apply for the Product Owner - iManage role at Hill Dickinson LLP
Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in multiple locations. The firm delivers advice and strategic guidance spanning the full legal spectrum.
Job role: Product Owner - iManage
Hours: Monday to Friday, 09:00 - 17:00 (35 hours per week)
Happy to talk flexible working
Hill Dickinson are proud to be named as a Top Ten Employer for Working Families 2024 and we are happy to consider flexible working opportunities to help you balance your work and home life.
Team: IT - Product Management
Location: Liverpool
Benefits: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.
Here Are Some Examples Of What We Offer
* Annual leave starting at 25 days
* Birthday privilege day and Christmas shutdown
* Holiday buy, sell and carryover scheme
* 2 charity volunteering or pro bono days
* Optional private medical insurance via BUPA
* Annual fitness allowance
* Flexible pension scheme
* ISA saving scheme and independent financial advice
* Electric or hybrid vehicle lease scheme
* Medicash
* EAP with access to counselling
* Enhanced family leave policies
* Access to 10 days fully subsidised emergency or back-up care per year
* Life assurance
* Group income protection
* Annual travel season ticket loan
* Hybrid working and dress for your day policy
* Bespoke training and development opportunities
* Financial contribution towards home working equipment
Role Overview
Introduction to the role:
As Product Owner, you will be responsible for the iManage document management solution (DMS), ensuring it delivers maximum value to the business, enabling document lifecycle efficiency across the firm and addressing user needs. You will own the vendor relationships including performance management, maintain a deep understanding of the product roadmaps and relevant features, and ensure alignment with the firm’s strategic goals. A strong grasp of application integration points is essential to support interoperability across systems.
Introduction To The Team
This role provides the opportunity to join a growing team within Hill Dickinson’s IT function, focussed on developing best practices and a consistent approach to product ownership, improving user experience and delivering business value.
Key Responsibilities
* Act as the primary subject matter expert for iManage DMS, providing guidance on best practices, functionality, and integration to maximise business value.
* Lead or support requirements gathering activities, ensuring clear and comprehensive documentation to guide product enhancements.
* Proactively engage with users to understand how iManage supports evolving user and client needs, aligning technology with business goals and capabilities.
* Collaborate with vendors to stay informed on product roadmaps, technology lifecycles, known issues, and upcoming releases relevant to the firm.
* Leverage product and technology adoption to streamline internal processes, enhance operational efficiency, and foster a culture of continuous improvement. Identify opportunities for automation and integration to enhance workflows
* Coordinate and participate in product testing to validate changes and ensure quality outcomes.
* Work closely with cross-functional teams including PMO, Architecture, Cyber Security, Finance, and Infrastructure to ensure alignment and integration.
* Drive user adoption and engagement, measuring total cost of ownership (TCO), business value, and enablement across the firm.
* Facilitate training sessions and create educational materials to promote understanding of iManage product features and benefits.
* Ensure there is appropriate documentation of the iManage application landscape, integration points, data models and data flows.
* Define and track KPIs for iManage adoption, performance, and ROI. Analyse and report actionable insights to leadership.
What Are We Looking For
Important criteria:
* Proven expertise in product ownership and lifecycle management for iManage DMS and related technologies, with a strong track record of delivering business value in legal or professional services.
* Strong product management capabilities, including roadmap alignment, and stakeholder engagement across multiple business functions.
* Vendor and contract management experience, including managing SLAs, escalations, and maintaining productive vendor relationships.
* Excellent analytical and problem-solving skills, with the ability to interpret data, identify trends, and translate insights into actionable improvements.
* Exceptional stakeholder management and communication skills, with the ability to influence and collaborate effectively at all levels of the business.
* Experience driving user adoption and change management, including developing training materials and delivering enablement sessions.
* Sound understanding of governance, compliance, and security considerations relevant to document and knowledge management systems.
* High level of IT proficiency, including experience with integration concepts, APIs, and reporting tools such as Power BI.
* Proactive and adaptable mindset, able to manage competing priorities and respond effectively to evolving business needs.
If you don\'t meet all of the criteria above but feel that you could add real value to Hill Dickinson, we encourage you to apply and if successful, we can help you develop along the way.
Equality, Diversity and Inclusion
Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief. We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths. Hill Dickinson is an equal opportunities employer. All applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background and from all routes to qualification, with both the SRA and CILEx.
Disability Support
We are a Disability Confident employer, which means if there is anything that we can do to make your visit easier, so you are able to perform at your best, please let us know. You can contact the HR team at hrteam@hilldickinson.com should you require any adjustments to the application or interview process.
Values
Trust - Respect - Innovation - Collaboration
All successful candidates will be subject to our standard pre-employment screening, including a basic criminal record check via Disclosure and Barring Service. Any offer of employment made is conditional upon completion of all checks.
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