Job Description
Our client, a market leader in technology rollouts for the retail and hospitality sector, is seeking a highly organised and customer-focused Retail Deployment Project Coordinator to join their growing operations team in Altrincham.
This is a hands-on role, perfect for someone who thrives in a structured, project-driven environment and enjoys balancing customer relationships with deployment schedules. You'll play a key part in delivering high-volume installation programmes for major UK brands in the Quick Service Restaurant (QSR) and retail space.
Responsibilities:
* Coordinate and monitor technology rollouts across customer sites (50-500 locations per project)
* Act as a key point of contact for internal teams and external stakeholders
* Provide regular updates to clients, ensuring clear communication of progress and expectations
* Manage project trackers, deployment schedules, stock forecasting, and reporting activities
* Support the transition from pilot deployments to full-scale rollout
* Handle customer queries and ensure prompt, professional resolution
* Ensure internal processes align with client delivery requirements
* Liaise with installation teams, monitor site reports, and uphold quality standards
* Provide accurate updates to the finance team for billing and reporting purposes
What we're looking for:
* Experience in a project coordination or customer-facing operations role
* Ability to manage multiple concurrent projects and client portfolios
* Strong organisation, attention to detail, and proactive mindset
* Excellent verbal and written communication skills
* Confidence handling time-critical tasks and adapting to shifting priorities
* Strong customer service ethic and commercial awareness
* Good working knowledge of Excel for task and schedule tracking
Desirable:
* Experience working on retail technology or EPOS deployments
* Familiarity with IT hardware, software basics, or installation terminology
* Exposure to working with finance teams on PO/invoicing workflows
* Experience working in a fast-paced, evolving technology or start-up environment
* Advanced Excel skills (e.g. VLOOKUPs, IF statements)
This is an ideal role for someone who enjoys the rhythm of project delivery, can build great relationships with customers, and thrives in a collaborative, detail-driven environment. If you're ambitious, organised, and ready to get stuck in, we'd love to hear from you.
Keywords:Project Coordinator, Deployment Coordinator, Retail IT Projects, EPOS Rollouts, Operations Support, Retail Technology, Customer-Facing Projects, Altrincham Jobs, Hybrid Role, Retail Installation, Project Delivery, Tech Deployments, QSR Projects, Field Rollout, Store Technology, Scheduling, Project Planning
Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies.
People. Technology. Connected.
Connexa Technology is acting as an Employment Agency in relation to this vacancy.