Location: (HRE) Etches Park Depot Job ID: R0092556 Date Posted: 2025-07-22 Company Name: HITACHI RAIL LIMITED Profession (Job Category): Other Job Schedule: Full time Remote: No About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in. Job Description: Lead Support Engineer £64,498 per annum Etches Park Permanent Your new role As a Lead Support Engineer at Etches Park, you will be responsible for leading the investigation of maintenance, reliability and safety related vehicle defects. Development of subsequent engineering solutions to ensure contractual reliability targets are achieved and maintenance practices implemented / improved. This will also include responsibility for those activities relating to design modifications and subsequent applications for customer / regulatory approval for changes. Being the point of contact for any key reliability or product safety issues, ensuring suitable escalation and reporting both internally and to our customers. Lead a team of engineers from a technical perspective, reviewing and approving their output and ensuring a high standard of work. Deputise for Engineering Manager during holidays / periods of absence. Ensure safety and reliability issues are understood and containment/corrective actions are identified and in place Attend meetings with customer and other stakeholders as required Support East Midlands Railway train delivery, testing and commissioning teams. Leading the development of the engineering function that will be required during the testing phase to include modification and engineering change. Ensure all engineering work is recorded into the Maintenance Management System. Responsible for providing engineering support at Etches Park or any other testing location as required. Leading the deployment of the initial and ongoing depot engineering processes and procedures relating to engineering change. Incorporate best practice and lessons learnt from the established fleets at other Hitachi TMCs. Leading the continued development of the SAP maintenance management system (MMS). Ensure all engineering and modification requirements are captured and delivered. Support the development of the core team - act as an engineering representative and mentor to the depot maintenance teams on a shift bases. Support the material management team with setting up of the material stores both at Etches Park and at out based locations as required during testing and commissioning. Ensure all material usage is controlled and recorded in the Maintenance Management System. Responsible for designing solutions and gaining customer / regulatory approval for changes in train design. To liaise with Procurement / Maintenance Team members during the assessment and approval of new material suppliers to ensure that Maintenance, H & S and environmental needs are adequately identified / addressed. Work closely with the Reliability Analyst and Reliability Technicians to identify the root cause of defects within the shortest possible timescale. Materials – Interrogate the SAP system to determine if spares are available to complete works orders ensuring the correct procedures are followed to ensure that material used is recorded to works orders and material returned to the stores are labelled correctly About you HND or equivalent qualified engineer or equivalent proven railway experience Previous experience in product improvement and reliability engineering on UK rolling stock What we offer We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to: Competitive salary Annual Performance bonus paid on discretionary basis. 25 days holiday Pension scheme with contributions up to 9% Private medical insurance Personal Accident insurance Group Income protection Group Life Insurance Employee Assistance Programme We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle. Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers. At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail