Overview
Floor Manager (Coach) Maternity Cover Fixed term 12 months — Nike, Antrim, Northern Ireland, United Kingdom.
Responsibilities
* Commercial
Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards
* Commercial
Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards
* Commercial
Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store
* Commercial
Being responsible for monthly initiative launches
* Commercial
Using our reporting tools to make the best commercial decisions
* Commercial
Achieving accurate inventory to fulfill digital orders
* Athlete Experience
Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
* Athlete Experience
Leading team Engagement on NIKE Community Ambassador activities
* Athlete Experience
Partnering with senior store leadership, you will oversee the hiring processes including onboarding
* Athlete Experience
Being responsible for store scheduling
* Athlete Experience
Working collaboratively with store team to implement & maintain a positive NIKE culture
* Consumer Experience
Leading by example and the delivery of our sales floor service and bring the consumer journey to life
* Consumer Experience
Ensuring the team is equipped with brand knowledge regarding all aspects of consumer service including digital service enablers
* Consumer Experience
Completing specific training and share completion with athlete services
* Consumer Experience
Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership
What You Get
* One of the best compensation and benefits packages in the industry
* Opportunity for quarterly performance-based bonus
* A supportive team that values Diversity, Equity & Inclusion
* A career at a company at the forefront of the sports and fashion industry
* Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor
Qualifications
* Customer service and/or retail experience, at least one year in a Floor Manager position
* Ability to coach and develop a strong team
* Effective communicator, brand ambassador, and innovative leader
* Demonstrated ability to apply product sales techniques
* Flexible with scheduling and available to work retail hours which may include day, evening, weekends, and/or holidays, based on store/business needs
Apply
Apply now online. Relocation is not currently available for this vacancy.
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Retail
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