Description This is an exciting opportunity to play a vital role in a fast-paced and supportive environment, and you will have extensive engagement with stakeholders and senior colleagues. We are seeking a B3 dedicated Strategic Stakeholder Engagement Manager to help strengthen our connections with stakeholders and partners. Your expertise will help us build trusted relationships, enhancing our reputation and supporting improved operational outcomes. This B3 Senior Stakeholder Manager will be a pivotal member of the team and cadre of B3 colleagues in coordinating sectoral support and activity for stakeholders and partners. You will also support and advise senior colleagues. You will identify and exploit opportunities as well as pre-empting and mitigating challenges. You will ensure appropriate strategies, tools and mapping are in place to understand and track stakeholder concerns and sentiment and develop and deliver appropriate strategies, tactics and plans to ensure successful engagement, informed by insight and evidence, with key audiences. The Strategic Stakeholder Engagement Team, within the Briefing and Engagement Branch, plays a critical role in the development and co-ordination of our engagement activity with stakeholders and partners. This work – to ensure the right people have the necessary information about our benefits and activities at the right time – directly helps the delivery of strategic organisational goals. The team works with colleagues at all levels across the organisation and Scottish Government to update and deliver our quarterly stakeholder engagement plan. Led by insight and evidence, this has a particular focus on Executive Team engagement with a range of stakeholders and partners to maintain a strong reputation and relationships and help us provide appropriate information to clients. The team will also help gather insight and intelligence on emerging issues and trends, and use this information to improve relationships, our reputation and operational delivery. Responsibilities Responsibilities • Ensure appropriate strategies, tools and mapping are in place to understand stakeholder concerns, and ensure development and delivery of activity to meet objectives and support and advise senior colleagues. • Lead on day-to-day engagement with sectoral stakeholder and partner interests. • Provide support and advice to junior colleagues, and manage the activity of the team day to day. • Provide advice on emerging risks and issues. Qualifications Success Profiles We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the Success Profile elements. Experience 1. Proven experience in supporting stakeholders and/or partners to achieve strategic objectives, with a strong understanding of their motivations and concerns. 2. Demonstrated ability to plan and execute activities that contribute to the successful delivery of organisational goals in a fast-paced environment. 3. Experience working within a large or high-profile organisation, showcasing a track record as a collaborative team player who can also operate independently and efficiently. Behaviours • Communicating and influencing (Level 3) • Working together (Level 3) You can find out more about Success Profiles Behaviours here. How to apply Apply online, y ou must provide a CV and a Supporting Statement (of no more than 750 words ) which provides evidence of how you meet the Success Profiles above. Your CV and Supporting Statement should clearly demonstrate how you meet the Experience and Behaviours required for the role as outlined in the Success Profiles above. Be sure to provide specific examples of work that you’ve done that showcase your relevant experience. Should a large number of applications be received, an initial sift may be conducted using the CV and personal statement based on the first Experience criteria. Candidates who pass the initial sift will have their applications fully assessed. If invited for further assessment, this will consist of an interview and Assessment which will further assess the Experience and Behaviours listed in the job advert. We aim to provide feedback on request. However, if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment. Expected Timeline (subject to change) Sift – w/c 29th September 2025 Interview – w/c 13th October 2025 Location – In person in either Dundee or Glasgow Reserve List In the event that there are more successful candidates than posts available, a reserve list will be kept for up to 12 months. About us Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here. We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer. As part of the UK Civil Service, we uphold the Civil Service Nationality Rules. Working pattern Our standard hours are 35 hours per week and we offer a range of flexible working options, depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location, which will be either Glasgow or Dundee. If you have specific questions about the role you are applying for, please contact us. Equality Statement Social Security Scotland are committed to equality and inclusion, and we aim to recruit a diverse workforce that reflects the population of our nation. Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at Recruitment@socialsecurity.gov.scot Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them. Further Information This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland, or the broader Scottish Government. Find out more about our organisation, what we offer staff members and how to apply on our Careers Website. Read our Candidate Guide for further information on our recruitment and application processes. The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade. If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot Apply before 25th September 2025 at 11:55pm Contact Name - David Hamilton Contact Email - david.hamilton@socialsecurity.gov.scot