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As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
Together, we keep everyday life moving to build a better tomorrow.
As Application Engineer you will bridge the gap between the technical and business sides of product and customer support. You will be responsible for designing, implementing, and supporting solutions for customers, ensuring that the product meets their technical and functional requirements. This role involves working closely with production teams, sales teams, and customers to provide technical expertise and support.
This position is based in Ellesmere, UK.
Main tasks and responsibilities
* Understand customer needs and provide expert advice on product functionality, technical capabilities, and potential customisations
* Collaborate with customers to define technical requirements, troubleshoot issues, and provide timely solutions
* Provide technical support to the sales team during the pre-sales process
* Develop 3D models using CAD software to create and modify engineering designs and components
* Collaborate with engineering teams to transform concepts into fully detailed 3D designs for manufacturing
* Generate T/WIN (technical or wiring) drawings, engineering/component drawings, and assembly instructions
* Produce clear, accurate, and detailed work instructions for manufacturing processes
* Provide technical support to customers and internal teams, troubleshooting product issues and recommending solutions
* Assist in resolving design and performance-related challenges that arise during the product life cycle
* Offer technical assistance and guidance to dealers, providing them with the necessary tools and information to support the product effectively
* Ensure that all product designs and engineering processes comply with relevant industry standards and regulations
* Provide advice on best practices and assist in maintaining compliance with safety, environmental, and quality standards.
What you’ll need to succeed
Education:
* Qualification to HNC or degree level in Mechanical Engineering
Working experience:
* Lorry loader / Crane / HGV background preferable
* 3-5 years of experience in an engineering or application engineering role, preferably with hands-on experience in 3D modelling and FEA
Competence and skills:
* Proficiency in 3D CAD software (e.g., SolidWorks, AutoCAD, CATIA, etc.)
* Knowledge of Finite Element Analysis (FEA) tools and techniques
* Experience with technical drawing software and standards
* Experience in producing hydraulic and/or electrical schematics
* Understanding of engineering materials and manufacturing processes
* Analytical and problem-solving skills, particularly in a troubleshooting capacity
* Excellent verbal and written communication skills
* Good I.T. skills, including MS Office and the SAP ERP System
* Fluent verbal and written English
You will be part of
We offer you a position in a global organization where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.
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