The Senior Credit Risk Analyst is responsible for using advanced data analytics to identify, analyse, and resolve complex credit risk challenges. This strategic role involves developing and implementing data-led strategies to improve debt outcomes for customers while delivering cost efficiencies for E.ON Next.
Here is a taste of what you will be doing:
* Conduct in-depth analysis of credit management processes, customer debt profiles and market trends to uncover opportunities for improvement.
* Use data-led outcomes and forecasting techniques to identify, assess, and proactively manage debt challenges across the portfolio.
* Develop and implement data-led strategies to optimise debt collection, reduce customer defaults and enhance overall operational efficiency.
* Partner with cross-functional teams (e.g. operations, billing and finance) to help clarify problems, quantify value / feasibility of proposed solutions, and present actionable recommendations to senior management.
* Stay up-to-date with industry best practices, regulatory changes, and emerging credit risk management approaches.
Are we the perfect match?
* Minimum 3 years experience in debt management or related field across large customer portfolios.
* Strong technical skills in data manipulation and analysis (e.g. SQL)
* Track record of using data to improve customer and commercial outcomes.
* Ability to present complex data and analysis, in a simple and engaging manner.
* Keen attention to detail, problem-solving and a focus on continuous improvement.
* Self-starter that works with minimal supervision and can adapt to new technical environments quickly.
It would be great if you had:
* An understanding of the UK energy and/or utilities markets
* Experience using Python for data analysis
* Experience using Tableau for data visualisation
Here's what else you need to know:
* Role may close earlier due to high applications.
* Competitive salary.
* Location - Nottingham E.ON Next office, Trinity House, 2 Burton St, Nottingham NG1 4BX - with travel to our other sites when required.
* Excellent parental leave allowance.
* Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds.
* Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings.
* Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you.
* Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year-recognising our inclusive, people-first culture.
* Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone.
* Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process.
* Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way.
* For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.
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