Service Desk Analyst, IT Support Engineer, ITIL, Legal IT / Law Firm experience ESSENTIAL, Professional Services, Microsoft Troubleshooting, London Service Desk Analyst, IT Support Analyst required to work for a Law Firm based in the City of London. The set up is 50% in the office (2 days one week, 3 days the next). There is also on-call with this role which is 1 weekend in 7but you are heavily rewarded for the little work involved. Trust us, it is a great deal. You MUST have Legal IT / Law Firm experience, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as M365 / Office 365, Windows Azure, Active Directory and SharePoint. Attitude is key here. You MUST have an excellent telephone manner, brilliant communication skills and have the ability to face off to Partners with no problems. Because of the Law Firm / Legal IT applications used in this company, they absolutely need you to have this background, along with having experience in an ITIL environment. Any AV (Audio Visual) experience would be preferable too. This role also has the chance to progress as they love to promote from within. This is a great opportunity and salary is dependent upon experience. Apply now for more details.