Salary: £27,000 - 30,000 per year Requirements: Experience in an IT support engineer role with a focus on the Microsoft stack Strong Microsoft Windows and Microsoft 365 knowledge including Active Directory Experience setting up new users, building laptops and PCs, and networking Hands-on hardware troubleshooting experience Basic networking and security awareness Good communication and customer service skills Intune / Endpoint Manager experience (desirable) Azure and PowerShell exposure (desirable) Microsoft certifications (desirable) Responsibilities: Deliver technical support via service desk, phone, and in person Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Manage users and devices in Active Directory and Azure AD (Entra ID) Install, configure, and troubleshoot desktops, laptops, printers, and peripherals Support basic networking (LAN, Wi-Fi, VPN) Install and maintain software, patches, and updates Log and manage tickets, documentation, and knowledge articles Technologies: Active Directory Azure Hardware Support LAN Microsoft 365 PowerShell Security SharePoint VPN Windows Office 365 Cloud More: We are seeking an IT Support Engineer to provide comprehensive support to our end users, primarily focusing on Microsoft technologies, hardware, and business applications. This role is fully on-site and falls under IR35 regulations. At our company, we value strong technical skills and customer service, offering a dynamic work environment where you can enhance your expertise and contribute to our teams success. last updated 4 week of 2026