Team / Directorate: Transactional Finance Services / Finance and Corporate Services
Starting salary: £28,932 rising to £30,955 per annum through annual increments being paid each year (pro rata for part time applicants)
Contract type: Permanent
Work pattern: Full time 37 hours per week(Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome)
Interview date: To be confirmed
Post number: 201950
The role
As a key member of our Shared Services Centre, you will be responsible for a broad range of transactional finance activities. Your duties will include managing the sales ledger, raising and issuing invoices, allocating incoming payments, and processing bank statement entries. You will also liaise regularly with internal stakeholders, administrators, and liquidators to ensure the accuracy and timeliness of financial transactions.
In addition, you will support the accounts payable function by registering, reviewing, and verifying supplier invoices, ensuring appropriate approval processes and coding are followed. You will also be responsible for invoice reconciliation and supporting month-end activities as required. Strong communication skills and attention to detail are essential, enabling you to collaborate effectively across teams and deliver high-quality service to both internal and external customers.
As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.
Interviews will be conducted via Microsoft Teams.
Successful external applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. We aim to make offers of appointment within 4 to 8 weeks of the closing date.
What you will do
* Provide excellent customer service and foster a culture of continuous improvement in delivering:
o BACS/Cheques/Direct Debits
o Sales to Cash
o Billing Systems
o Credit Control, Legal Debt Recovery
o Wales Purchasing Card
o Statutory returns
o Customer & Supplier support
o Query resolution & escalation
o Project Implementation support & testing
o Provision of statistical and financial information
o Other transactional services for NRW's customers and suppliers.
* Undertake health and safety duties and responsibilities appropriate to the post
* Be committed to your own development *and that of your staff through the effective use of your personal development plan (known as Sgwrs).
* Any other reasonable duties requested commensurate with the grade of this role.
Your qualifications, experience, knowledge and skills
In your application and interview you will be asked to demonstrate the following skills and experience using theSTAR method .
* Experience of working within a shared service centre environment
* Good understanding of using a Finance system and other software/applications to meet the requirements of your area of responsibility.
* Good organisational skills.
* Good written and verbal skills and the ability to communicate confidently, with excellent customer service skills.
* Good inter-personal skills with the ability to work under pressure using your own. initiative in order to meet tight deadlines.
* Strong IT and accurate data entry skills.
* Experience of implementing change or process improvement would also be advantageous.
* Essential: Level A1 – able to pronounce Welsh and use basic phrases
Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
This role will offer a range of benefits, including:
* Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
* 28 days annual leave, rising to 33 days
* generous leave entitlements for all your life needs
* commitment to professional development
* health and wellbeing benefits and support
* weekly wellbeing hour to use as you choose
If you think you have what it takes to do this role, but don’t necessarily meet every single point on the job description, please still get in touch and we will be happy to discuss the role with you in more detail.
We’re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin,colour, nationality, gender expression and gender identity, marital status, sexual orientation,culture,or religion. We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values .
We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.
We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.
We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.
We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.
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