Job Specification: Office Manager
Location: Wrexham Technology Park, North Wales
Reports to: Managing Director
Contract: Full-time, Permanent
About Us
Ellison Marketing has seen consistent growth of 20% year-on-year and is now planning for further ambitious expansion over the next five years. To support this journey, we are seeking an experienced and proactive Office Manager who will play a central role in strengthening our internal operations, supporting our teams, and enabling our continued success.
Role Purpose
The Office Manager will be responsible for the efficient running of the office and supporting the business across administration, finance support, HR processes, and marketing coordination. This person will act as a key support to the Managing Director and wider team, ensuring that day-to-day operations run smoothly while contributing to the company's longer-term growth and system development.
Key Responsibilities
* Office Management & Administration
* Oversee the smooth running of the office, facilities, supplies, and systems.
* Ensure company policies and procedures are maintained and updated as needed.
* Produce clear and accurate business reports for management.
* Manage general administrative tasks across the business.
* Finance Support
* Work closely with accounts to monitor debtors and ensure effective credit control.
* Support financial processes with accurate records, reporting, and liaison with external accountants as required.
* Use of Sage or similar accounting systems would be advantageous.
* HR & People Support
* Assist with HR administration including holidays, sickness, contracts, and personnel files.
* Support staff appraisals and performance review processes.
* Contribute to recruitment administration and onboarding of new employees.
* Marketing Support
* Provide administration support to the marketing team when required (specialist marketing knowledge not essential).
* Assist with supplier and client communication.
* PA Support to Managing Director
* Act as a first point of contact for the MD on day-to-day matters.
* Manage diary, schedule meetings, and support with key administrative tasks.
* Provide organisational and administrative assistance on business initiatives.
* Systems & Process Development
* Review and improve internal systems to enhance efficiency and scalability.
* Support the integration of a new CRM system as part of future growth plans.
Key Skills & Experience
* Proven experience as an Office Manager or in a similar senior administrative role (essential).
* Strong organisational and administrative skills with excellent attention to detail.
* Experience working with finance processes (credit control, debtors, reporting).
* Experience with Sage accounting software (preferred).
* Understanding of HR administration and employment processes.
* Proficient in Microsoft Office and digital business tools; experience with CRM systems advantageous.
* Highly organised with the ability to create accurate and insightful reports.
* Excellent communication and interpersonal skills with the ability to work across teams.
* Proactive, solution-focused, and able to adapt in a growing business environment.
Personal Attributes
* Professional, discreet, and approachable with a positive attitude.
* Confident working independently and taking initiative.
* Comfortable working in a growing, ambitious business environment.
Package
* Competitive salary (dependent on experience).
* Opportunity to grow with the company during an exciting expansion phase.
* 25 days annual leave plus bank holidays.
* Pension scheme.
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
* Employee discount
* Free parking
* On-site parking
* Sick pay
Location:
* Wrexham (required)
Work Location: In person