Head of IT North West London (Hybrid Working) Salary up to £80,000 We are partnering with a well-established organisation in North West London seeking a Head of IT to act as the operational lead within a growing technology function. Reporting to the IT Director, this is a pivotal number two role with full accountability for IT operations and a central role in delivering a multi-year systems transformation programme. The organisation operates a managed service model, with key infrastructure and application services delivered via third-party partners. This role will suit a broad technology leader with strong supplier governance experience and the ability to balance operational stability with change delivery. Key Responsibilities: Lead IT infrastructure and support services delivered via MSPs Own service performance, SLAs, KPIs and supplier governance Oversee procurement and supplier management within a regulated/public sector framework Act as senior escalation point for operational IT matters Hold Systems Integrators and delivery partners accountable for programme milestones and outcomes Support the delivery of major initiatives across finance, HR, integration and data platforms About You: Proven senior IT leadership experience (Head of IT, IT Operations Lead or similar) Strong experience managing MSPs and third-party technology providers Experience delivering technology change in a partner-led or outsourced model Broad understanding of infrastructure, enterprise applications and data environments Commercially astute with strong stakeholder management skills This is a hybrid working role based in North West London and offers the opportunity to play a key leadership role in a significant period of technology change. Interviews are planned for late Feb. Please apply today for an immediate CV review. Kinetech is acting as a recruiter in relation to this hire. Please see our website for details on how we handle your data.