1. East Leeds Based
2. Manufacturing & Distribution
About Our Client
Our client are an industry leading distributor, providing products across multiple sectors including Chemicals, FMCG, Food, Industry and many more. Following recent growth, the business are looking to appoint a new Customer Service & Internal Sales Manager to join them at their offices in East Leeds
Job Description
3. Lead the internal Customer Service & Internal Sales function of 6fte, providing them with regular training, development and feedback
4. Manage end to end customer orders, from order processing through to arranging dispatch and delivery
5. Ensure a world class level of service is provided to B2B customers during all interactions via phone and e-mail
6. Implement a sales through service model, developing upsell and cross sell opportunities that will lead to increased customer spend, supporting the business with commercial targets
7. Develop the function into a proactive Internal Sales and Customer Service Team
8. Provide support to Area Sales Managers around stock availability and customer support
The Successful Applicant
9. Prior management of a customer service or internal sales function
10. Positive approach to developing a team
11. Ability to motivate and inspire others
12. Strong communications skills
13. Ability to work cross functionally with other departments
What's on Offer
14. Salary of £45,000 - £50,000 depending on experience
15. Up to 10% bonus
16. Free parking
17. Modern offices in East Leeds
18. Monday to Thursday 08-30 to 17-00. 4pm finish on a Friday
19. Strong potential to grow within the business