Salary: £41,000 - 81,000 per year Requirements: Proven experience in technical support or customer service Strong knowledge of stormwater management systems Excellent communication and interpersonal skills Ability to troubleshoot and resolve technical issues Experience in managing teams and providing guidance Responsibilities: Oversee the technical support team in daily operations Provide support and guidance to customers regarding stormwater management products Troubleshoot and resolve customer issues in a timely manner Collaborate with engineering and product teams to improve product offerings Develop training programs for team members and clients Technologies: Support More: We are an established manufacturer dedicated to providing innovative solutions in stormwater management. Located in Nuneaton, we offer a collaborative office and remote-working environment. Our benefits package includes 25 days of annual leave along with comprehensive health benefits, fostering a supportive and inclusive workplace for our team. last updated 13 week of 2026