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Hospitality co-ordinator - oxford

Oxford
Chartwells Universities
Hospitality
Posted: 16h ago
Offer description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including, but not limited to:
Contributory pension scheme
Career development through our Career Pathways and MyLearning programmes
Quick access to Digital GP and wider healthcare benefits for you and your immediate family
Exclusive travel discounts with TUI, Expedia, Booking.com, and others
Food shopping discounts at Tesco, Sainsbury's, Morrisons, and more
Up to 44% off cinema tickets
Cash rewards for spending, redeemable across various brands
Free wellness, mindfulness, and exercise classes
Share discounts and offers with friends and family
What you'll be doing:
Main duties:
Handle hospitality enquiries as the first point of contact
Fulfill incoming sales and enquiry calls
Support the Hospitality Team
Manage client liaison and account activities
Process hospitality bookings and related finances
Perform departmental administration and filing
More about the role:
Daily duties:
Prepare weekly function sheets and update CPU clipboards daily
Update event consumptions within 24 hours
Maintain the daily event calendar with incoming enquiries
Add new enquiries to the hospitality pipeline tracker and update regularly
Input confirmed events into planon
Manage hospitality emails and respond within 24 hours
Handle hospitality phone calls
Coordinate with Dispatch and Hospitality Supervisors to meet delivery and customer requirements
Sales and Marketing:
Deliver excellent customer service and communication
Prepare quotations for Occasions and Only at Oxford brands
Assist with creative pitches and designs
Manage the Only at Oxford Instagram and Twitter accounts
Finance:
Ensure all events are recorded on planon
Monitor and update consumption data
Complete Nexus labour and stock documentation
Track uniforms, conduct stock takes, and handle purchasing
About Us
Part of Compass Group UK&I, Chartwells is a leading provider of catering and support services to the education sector. For over 25 years, we have focused on helping students and staff build healthy bodies, sharp minds, and lead long, healthy lives. We serve millions of nutritious meals weekly across the UK in various educational institutions.
Job Reference: com/2606/94372001/52469556/SU #Universities
At Compass Group UK&I, we are committed to fostering an inclusive environment where everyone can be themselves and have equal opportunities for career growth. We celebrate diversity and aim to make all team members feel valued and empowered to reach their potential.

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