Salary – £27,000 per annum
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
* Free meals on duty.
* Uniform offered and dry cleaned.
* Discounted employee friends & family rates at Arora Hotels.
* Food and beverage discounts.
* Christmas gifts and employee parties.
* Introduce a friend scheme.
* Cycle 2 work scheme.
* UK attraction discounts @ Merlin Entertainments.
* Taste card.
* Life assurance scheme.
* Wage stream.
* Employee assistance programme.
* Arora star employee recognition.
* Long service recognition award.
About us...
Radisson Blu Heathrow Hotel & Conference Centre, London is unique from the outset. Perfect for weekend stays, spa breaks and business travel, the hotel features 464 bedrooms and suites, two restaurants, 42 beautiful meeting rooms as well as a health club with state-of-the-art Technogym equipment, jacuzzi, sauna and steam room facilities.
A bit about what you will do...
The Cluster Sales Coordinator will be responsible for providing comprehensive support to the Sales
team by handling administrative tasks, delivering excellent customer service
and assisting in the development of sales leads to drive both repeat and future
business opportunities.
* Respond to RFP’s in a
timely and accurate manner
* Prepare contracts,
proposals and collate information from hotel teams as required
* Maintain organized and
accessible records by accurately filing all correspondence
* Handle incoming phone
& web inquiries, providing information on hotel availability and group
rates.
* Compile weekly &
monthly reports
* Identify new contacts,
develop sales leads, and respond to sales opportunities in order to
maximise revenue
* Understand fully the
Brand ethos, product offering by each hotel
* Generate and develop
sales leads and contact potential clients to build business relationships
* Facilitate and conduct
hotel site visits
* Support and contribute
towards overall sales objectives and targets.
* Manage a small list of
accounts with a view to grow and develop share
* Research potential new
accounts, conduct telesales calls, carry out face to face appointments if
necessary and demonstrate non face to face sales activity in line with
agreed targets.
* Become conversant with
appropriate brand standards and brand tools relating to sales activity.
Manage
customer relationships to ensure new sales opportunities are maximised,
encourage repeat business and generally promote the wider Arora collection of
hotels
More about you...
* Excellent presentation, negotiation and selling skills.
* Very strong communication skills and a high standard of written and spoken English.
* Strong attention to detail.
A smart and professional appearance.
* Most of all, you have an approachable, positive, and proactive manner.
* Experience in a similar role within a 4-star hotel is a significant advantage.
* Knowledge of Delphi/Salesforce systems is preferred.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.