Charity Shop Manager (Maternity Cover)
Location: Farplace Animal Rescue Charity Shop, Southampton
Contract: Fixed-term, 27 October 2025 – December 2026
Hours: 4 days per week (including weekends – weekend work is essential)
Salary: National Minimum Wage
Farplace Animal Rescue is looking for a dynamic, organised, and compassionate Charity Shop Manager to lead our Southampton store based in Woolston during maternity cover. Our shops raise vital funds to help animals in need, and we are seeking someone who can continue this important work with energy and commitment.
About the Role
You will manage the daily operations of our busy, top-performing charity shop, ensuring strong sales, excellent customer service, and a well-supported team.
A 4-week handover and training period with the current manager will start from 27 October 2025, before maternity leave begins on 1 December 2025.
Key responsibilities include:
* Leading, motivating, and supporting a team of staff and volunteers.
* Ensuring continuous volunteer recruitment.
* Planning and organising daily operations to meet sales and donation targets.
* Maintaining required paperwork and checks schedule.
* Managing a fast-paced retail environment efficiently.
* Handling stock rotation, visual merchandising, and donation processing.
* Communicating effectively to ensure smooth day-to-day operations.
* Resolving conflicts and managing challenges professionally.
* Upholding our strict vegan policy (no animal-derived products).
About You
* Dynamic and adaptable, with a positive, proactive attitude.
* Organised and able to plan daily activities effectively.
* A confident communicator with staff, volunteers, and the public.
* Comfortable managing conflicts and leading a diverse team.
* Passionate about animal welfare and committed to vegan ethics.
* Retail or charity shop experience is desirable but not essential.
What We Offer
* A meaningful role where your work directly helps animals in need.
* A supportive team environment with a strong animal welfare ethos.
* 4-week handover and full training with the current manager.
Job Types: Part-time, Temporary, Fixed term contract
Contract length: 14 months
Pay: £12.21 per hour
Expected hours: No less than 30 per week
Experience:
* Retail management: 2 years (required)
* Supervising volunteers : 1 year (required)
* Charity retail: 1 year (required)
Work Location: In person