Job Title: Senior Social & Content Executive
Location: Hybrid: (Remote & In Office)
Hours: Full time – 40 hours a week
Salary: Dependant on level of experience
Location: Wilmslow, Cheshire.
Reports To: Head of Social / Head of Brand
Role Overview
As a Senior Social & Content Executive at Chic, you&ll be the day-to-day lead across your client accounts, taking ownership of content delivery, scheduling, and client communication. You&ll work closely with the Senior Manager to develop your strategic thinking, actively testing new content formats, trends, and methods to drive account growth. This is a hands-on creative role for someone with 3+ years of experience who&shes confident in execution, curious about performance, and ready to take real ownership of accounts with the support of senior leadership around them.
Online Brand Management
* Devise, implement, and oversee strategic social media plans spanning multiple platforms.
* Craft and curate pertinent, high-calibre content tailored for distinct social media channels, guiding junior team members in execution.
* Stay informed of evolving social media trends, competitor dynamics, and industry news to maintain a forward-thinking approach.
* Leverage in-depth knowledge of digital marketing and social media platforms to optimise the impact of creative assets across online channels.
* Track social media performance metrics, making data-driven adjustments to strategies for optimal results.
* Knowledge of digital marketing channels and strategies, and the ability to integrate creative concepts into digital campaigns.
* Adapt to the ever-changing world of social and be open to trailing and experimenting with new social trends and evolvement.
* Apply strong interpersonal skills to effectively communicate with clients and understand their goals, translating them into impactful and resonant creative campaigns.
* Own the day-to-day management of client accounts, ensuring content is delivered accurately, on time, and to the standard agreed.
* Act as a key point of contact for allocated clients, attending meetings and communicating progress, feedback, and updates with confidence.
* Actively test and experiment with new content formats, trends, and platform behaviours, feeding learnings back to the wider team.
* Support the Senior Manager in developing and refining account strategy, bringing ideas and observations from day-to-day delivery. Reporting and Analytics
* Prepare monthly reports for clients, analysing performance data to make strategic adjustments and ensure continuous growth.
* Train more junior team members in using reporting and analytics effectively across client accounts.
* Use data-driven thinking to ensure monthly reports are used effectively to improve account performance
Campaign & Content Creation
* Lead the planning and execution of creative campaigns for both existing and new clients, ensuring alignment with brand guidelines.
* Oversee shoots and content production, providing guidance to junior team members and external collaborators.
* Collaborate with team members to develop and execute campaigns from concept to completion, incorporating input from brand, marketing, and production teams.
* Take a senior role on shoots, contributing to creative direction on set and capturing content across formats including stills, reels, and stories.
* Manage budgets, project deadlines, and workflows while mentoring junior staff in project management.
* Coordinate with external agencies and freelancers as needed and analyse campaign performance to inform future strategies.
* Support senior leadership with strategic decisions on content direction, trends, and platform optimisation.
Key Skills
* Proven experience (ideally 3+ years) managing social media accounts and campaigns for multiple clients.
* Strong understanding of social media platforms (Instagram, TikTok, Pinterest, LinkedIn, Meta Business Suite) and their audiences
* Advanced content planning, copywriting, and visual storytelling skills.
* Extensive knowledge of social analytics and ability to translate data into actionable insights.
* Creative thinker, proactive, and able to take ownership of projects from concept to completion
* Highly organised with excellent attention to detail and time management.
* Able to manage multiple client accounts and meet deadlines in a fast-paced environment.
* Experienced in client management and confident in presenting strategy and results.
* Ability to mentor and support junior team members, fostering skill development.
* Proactive, curious, and eager to learn from senior team members while taking ownership of tasks.
* Comfortable experimenting with trends, new formats, and emerging digital tools.
* Passionate about fashion, beauty, wellness, and lifestyle brands - with an eye for what’s culturally relevant and visually strong.
* Experience with scheduling tools and basic project management platforms (Asana, Notion or Toggl).
* Knowledge of paid social, influencer marketing, and UGC content creation.
What can we offer?
* Opportunities for continuous growth through regular training workshops and the option to attend development courses.
* Embracing the hybrid work model, providing the option to work from home for two days each week
* Engaging in regular events and social activities to foster a sense of camaraderie among our team.
* Competitive salary packages to recognise and reward our employees' dedication and expertise. Participation in networking events to expand professional connections and stay informed of industry trends.
* A comprehensive pension scheme to secure our employees' financial futures
* Enjoying a day off with pay to celebrate your birthday.
* Embracing the holiday spirit with a Christmas and New Year office shut down.
Together, we\'ll create impactful and innovative brand growth and campaigns that make a difference in the market.
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