Role: Hearsay Community Manager
Mode-Hybrid-3 Days in a week
Type of Hiring -Perm/FTE/Subcon
Location-London/Glasgow.
JOB DESCRIPTION
Tracking and controls
Manage Hearsay list RSAMs profile connection training
Make sure all profiles are in good standing ie disclosures cover photo SM approving profiles but not always correctly
Monthly compliance reporting
Review and remediate monthly RSAM report
Review eLearning training report
Analytics
User engagement reporting
Post engagement reporting
Ticket reporting
Quarterly KPI scorecards
Communication
Updates or enhancements to Hearsay
General maintenance
Update FrontPagePB Intranet with Hearsay resources
Maintain training materials in elearning GPB only
Ongoing 1x1 training
Host office hours
Profile maintenance and migrations
Onboarding Hearsay process
Field request
Add to tracker
Submit RSAMs 3
Share and tracking training
Send invite with instructions and best practices
Manage AWM Social Media mailboxes PB AM and IPB
Trouble shoot and answer questions from sales organization
LinkedIn profile maintenance
Offboarding process
Remove RSAMs
Guide Ambassadors to update LinkedIn profile
Remove from Hearsay
Update tracker
Mandatory Skills:
Hearsay,Google AdWords, Paid Media - Facebook, Paid Media - Instagram, Paid Media - LinkedIN, Paid Media - Twitter
Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business