Job overview
Based at Royal Blackburn Hospital: To carry out a wide range of administrative, clerical and computer centered duties and provide support for the Medical Secretaries, mainly transcription and production from Electronic Digital Dictation system of clinic letters.
26.5 hours are available, this is likely to be worked over 4 days, however suitable arrangements can be agreed on appointment into the post.
Main duties of the job
The post holder will undertake a wide range of administrative and clerical duties with specific responsibilities, including digital transcription of clinic letters and other correspondence.
You will be able to demonstrate excellent communication skills and be able to use your own initiative.
Experience of medical audio transcription and medical terminology is essential, as would experience of working in a busy, demanding office role. This is a demanding but rewarding role.
You will need to be calm under pressure and be able to prioritize and manage your workload, sometimes with minimal supervision.
Candidates should not apply for this role unless they meet the essential criteria.
Working for our organisation
Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.
Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.
Detailed job description and main responsibilities
1. Registration and modifications of patient details on the Patient Administration System (Cerner) ensuring that all information input is accurate, up to date and only disclosed to authorized personnel
2. Administrating of clinic appointments using the Patient Administration System, ensuring that appointments are allocated within the Government Outpatient’s Waiting list targets and in accordance with the Access, Booking and Choice Policy.
3. Transcription and production from Electronic Digital Dictation system of clinic letters/ reports etc.
4. Input and extract data from other relevant software programmes which may be Trust wide or specific (e.g. ICE, Cerner) as and when required.
5. Establish and maintain efficient office systems, including filing systems and maintain booking out/and booking in system for case-notes.
6. Ensure all signed investigations are filed correctly in case notes.
7. General clerical duties including filing, faxing, photocopying and answering the telephone.
8. Ensure stock and stationery is kept at acceptable levels.
Person specification
Experience
Essential criteria
* Previous Clerical experience
Desirable criteria
* Previous Trust experience
Work Skills
Essential criteria
* Touch typing qualification
* Numeracy and literacy skills
* Proven ability to understand and comply with detailed procedures
Communication Skills
Essential criteria
* Clear and accurate written/verbal communication and effective listening skills.
* Proven ability to use own initiative and work without close supervision.
Flexibility
Essential criteria
* Willing to adapt to the changing needs of the service.
* Be supportive of team members.
Other Skills
Essential criteria
* Proven ability to deal with confidential information in an appropriate manner.