Summary of Role
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This role involves managing and coordinating remedial maintenance work by serving as the main contact point, organising repairs through direct labour or subcontractors while meeting customer SLAs, and ordering necessary parts and equipment.
What you will be doing
Process requests for quotations (RFQs) for remedial works, repairs, and maintenance across building portfolios.
Coordinate with approved suppliers and service providers to obtain competitive quotes.
Review and analyse quotes for accuracy, completeness, and compliance with specifications.
Ensure quotes include appropriate scope of works, materials, labour costs, and timelines.
Review building defect reports, condition assessments, and maintenance logs to determine required works.
Interpret technical specifications and translate them into clear scope requirements for customers.
Verify that quoted works align with identified defects and compliance requirements.
Assess reasonableness of pricing against market rates and historical data.
Communicate with suppliers and clients to clarify scope, answer questions, and negotiate pricing.
Present quote comparisons and recommendations to clients and decision-makers.
Maintain regular updates on quote status and any issues affecting timelines.
Maintain accurate records of all quotes, correspondence, and approvals in relevant systems.
Ensure quotes meet regulatory requirements and client standards.
Document variations and changes to original scope.
Identify opportunities to streamline the quotation process.
Build and maintain relationships with reliable supplier networks.
Contribute to development of standard specifications and pricing benchmarks.
What we will need from you
Essential:
Experience in property management, facilities management, or construction administration
Understanding of building maintenance, repairs, and remedial works
Strong attention to detail and accuracy in reviewing technical documentation
Proficient in Microsoft Office suite, particularly Excel for quote comparisons
Excellent written and verbal communication skills
Ability to manage multiple quotes simultaneously and meet deadlines
Desirable:
Knowledge of industry codes and standards
Experience within sprinkler industry
Understanding of procurement processes and supplier management
What you can expect in return
Salary negotiable depending on relevant experience
Car allowance
25 days holiday plus bank holidays and option to buy 5 days
Contributory company pension scheme
Life Assurance
Health care scheme
Hours: 36.5 hours per week (Monday to Thursday 8.45 16.40, Friday 8.45 16:00)
Please note: You will be required to undertake a driving licence check, right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay.
Additional Company information
At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UKs most respected companies in all areas of industry and construction.