Post Market Quality Field Action Manager – EMEA
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Overview
As a Field Action Operations Manager - EMEA, you will play a pivotal role within the Quality Team, leading and managing a dedicated group to ensure the efficient and compliant execution of Field Actions across the EMEA region. This position is instrumental in fostering a culture of quality that underpins innovation and operational excellence, helping to deliver the highest-quality, most competitive products and services to customers and their patients. Working collaboratively within a dynamic team, you will focus on driving accuracy, effectiveness, and efficiency in all quality-related activities.
This role offers flexibility regarding location across EMEA and supports remote working arrangements.
Main Responsibilities
* Lead the execution phase of all Field Actions within EMEA, ensuring timely delivery of all deliverables and adherence to timelines.
* Independently manage a team of PMQ Specialists, fostering collaboration and harmonization in the execution and closure of Field Actions.
* Ensure meticulous maintenance of all records associated with Field Action execution within the EMEA Field Action SharePoint site.
* Accountable for preparing, tracking, and monitoring metrics and other data related to process performance, identifying potential risks, and communicating them to relevant stakeholders.
* Identify and implement opportunities for process enhancements and optimization, leveraging technology to ensure organizational agility.
* Collaborate with other BD regions and Business Unit PMQ associates to ensure effective global Field Action execution.
* Undertake activities to elevate the Culture of Quality by managing and participating in education, training, or communication programs within the organization.
* Undertake any other duties as requested by EMEA Post Market Quality leadership to support the EMEA and Global Quality organization.
About You / Qualifications
* Hold a degree or equivalent qualification in a relevant subject area, with proven experience in medical device QA and/or RA.
* People management experience preferred.
* Experience in managing projects and/or resources across multiple geographic locations; a project management qualification or working towards qualification is desirable.
* Demonstrate a detailed-oriented approach to work with excellent written and verbal communication skills, including fluency in English.
* Ability to build effective partnerships with stakeholders, engaging with different teams and individuals to deliver better outcomes for the organization.
* Showcase strong project management and critical thinking skills through process improvements and change management to improve operational and organizational agility.
* Ability to deal with sensitive information in an appropriate and confidential manner.
Click on apply if this sounds like you!
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
To learn more about BD visit: https://bd.com/careers
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