We are looking for a proactive and detail-oriented PharmacyTechnician to join our general practice team. Working closely with GPs,pharmacists, and other healthcare professionals, the Pharmacy Technician willplay a key role in supporting safe, effective, and efficient use of medicinesacross the practice. We would expect the Pharmacy Technician to use their knowledge in the followingareas:
assist patients withcomplex medication queries andprovide advice to patients and staff under supervision
conduct audits toincrease patient safety and monitoring
conduct clinicalsessions working with patients to review or titrate their medication
work autonomously toidentify shortfalls in medication safety
undertake projectsusing their skills to aid both the patients and the Practice
The ideal candidate will have strong communication skills, excellentattention to detail, and a patient-focused approach to care. Previous General Practiceexperience is preferred but not essential.
Main duties of the job
May include any or all of the items in the following list.
Deal withdrug alerts & put structured plans in place to prepare alternatives whensupply issues occur & monitor Drug and Device alerts from the MHRA
Conductaudits on prescribing within the practice as required
Reconcilemedication on hospital d/s
Processhospital letters + medication requests/amendments
Auditpatients with high levels of medications and look at ways to improvepolypharmacy
CQCsearches and actions
ESCAs
Assist withwork ups for SMRs, Medication reviews.
Add/amendmedication on patient records ensuring processes are followed to allow relevantchecks to be made by clinicians
Help ensurethat the Presc Enq Team & all clinicians are prescribing in the most costeffective way and provide them with up to date information on most cost effectiveproducts & ways to do this.
Assist inannual prescribing/medication projects Medicines Optimisation Incentive Scheme(MOIS) cost containment projects and LCS work.
Up keep ofpatient records to ensure prescriptions are written in line with MEP & GPhCguidance.
Liaisingwith local pharmacies, community nurse teams, local hospitals & local carehomes.
Supportwith training members of the Presc Enq Team as required
Respondingto the needs & wants of the business to ensure excellent patient care
Conductclinical sessions with patients either over the phone or face-to-face.
About us
We are a large rural primary carepractice with 13,500 patients registered in the village of Storrington, WestSussex at the foot of the South Downs. We have 4 GP Partners, 5 Salaried GPs,1 Physicians Associate, 4 Practice Nurses, 1 Advanced Nurse Practitioner, 3 HCAs/Phlebotomistsand large diverse practice support team. Ifyou are wanting a fresh and exciting challenge within a supportive and friendlypractice, please apply today.
Job responsibilities
Reports ToClinicalPharmacist (clinically)
HoursParttime - hours to suit
Pay Dependent on experience.
Job Summary:
We are looking for a proactive and detail-orientedPharmacyTechnicianto join our general practice team. Working closely with GPs,pharmacists, and other healthcare professionals, the Pharmacy Technician willplay a key role in supporting safe, effective, and efficient use of medicinesacross the practice. We would expect the Pharmacy Technician to use their knowledge in the followingareas:
assist patients withcomplex medication queries andprovide advice to patients and staff under supervision
conduct audits toincrease patient safety and monitoring
conduct clinicalsessions working with patients to review or titrate their medication
work autonomously toidentify shortfalls in medication safety
undertake projectsusing their skills to aid both the patients and the Practice
The ideal candidate will have strong communication skills, excellentattention to detail, and a patient-focused approach to care.Previous General Practiceexperience is preferred but not essential.
Duties and Responsibilities:
The duties andresponsibilities may include any or all of the items in the following list.Duties may be varied from time to time dependent on current and evolvingPractice workload and staffing levels:
Deal with drug alertsand put structured plans in place to prepare alternatives when supply issuesoccur and monitor Drug and Device alerts from the MHRA
Conduct audits onprescribing within the practice as required
Process hospitalletters with medication requests/amendments
Audit patients withhigh levels of medications and look at ways to improve polypharmacy
CQC searches andactions
ESCAs
Assist with work upsfor SMRs, Medication reviews.
Add/amend medicationon patient records and ensuring processes are followed to allow relevant checksto be made by clinicians
Help ensure that thePrescription Enquiry Team and all clinicians are prescribing in the most costeffective way and provide them with up to date information on most cost effectiveproducts and ways to do this.
Assist in annualprescribing/medication projects set out by NHS England and Sussex ICB includingMedicines Optimisation Incentive Scheme (MOIS) cost containment projects and LCSwork.
Up keep of patientrecords to ensure prescriptions are written in line with MEP (Medicines, Ethicsand Practice) & GPhC (General Pharmaceutical Council) guidance.
Liaising with localpharmacies, community nurse teams, local hospitals and local care homes.
Support with trainingmembers of the Prescription Enquiry Team as required
Responding to theneeds and wants of the business to ensure excellent patient care
Conduct clinicalsessions with patients either over the phone or face-to-face such as lipid clinics,hypertension reviews and DOAC annual reviews.
Confidentiality:
In the course ofseeking treatment, patients entrust us with, or allow us to gather, sensitiveinformation in relation to their health and other matters. They do so inconfidence and have the right to expect that staff will respect their privacyand act appropriately
In the performance ofthe duties outlined in this Job Description, the post-holder may have access toconfidential information relating to patients and their carers, Practice staffand other healthcare workers. They may also have access to information relatingto the Practice as a business organisation. All such information from anysource is to be regarded as strictly confidential
Information relatingto patients, carers, colleagues, other healthcare workers or the business ofthe Practice may only be divulged to authorised persons in accordance with thePractice policies and procedures relating to confidentiality and the protectionof personal and sensitive data.
Health &Safety:
The post-holder willassist in promoting and maintaining their own and others health, safety andsecurity as defined in the Practice Health & Safety Policy, toinclude:
Using personalsecurity systems within the workplace according to Practiceguidelines
Identifying the risksinvolved in work activities and undertaking such activities in a way thatmanages those risks
Making effective useof training to update knowledge and skills
Using appropriateinfection control procedures, maintaining work areas in a tidy and safe way andfree from hazards
Actively reportinghealth and safety hazards and infection hazards immediately whenrecognised
Reporting potentialrisks identified
Demonstrate due regardfor safeguarding and promoting the welfare of children.
Equality andDiversity:
The post-holder willsupport the equality, diversity and rights of patients, carers and colleagues,to include:
Acting in a way thatrecognizes the importance of peoples rights, interpreting them in a way thatis consistent with Practice procedures and policies, and currentlegislation
Respecting theprivacy, dignity, needs and beliefs of patients, carers andcolleagues
Behaving in a mannerwhich is welcoming to and of the individual, is non-judgmental and respectstheir circumstances, feelings priorities and rights.
Personal/ProfessionalDevelopment:
The post-holder willparticipate in any training programme implemented by the Practice as part ofthis employment, such training to include:
Participation in anannual individual performance review, including taking responsibility formaintaining a record of own personal and/or professionaldevelopment
Taking responsibilityfor own development, learning and performance and demonstrating skills andactivities to others who are undertaking similar work
Quality:
The post-holder willstrive to maintain quality within the Practice, and will:
Alert other teammembers to issues of quality and risk
Assess own performanceand take accountability for own actions, either directly or undersupervision
Contribute to theeffectiveness of the team by reflecting on own and team activities and makingsuggestions on ways to improve and enhance the teams performance
Work effectively withindividuals in other agencies to meet patients needs
Effectively manage owntime, workload and resources
Communication:
The post-holder shouldrecognise the importance of effective communication within the team and willstrive to:
Communicateeffectively with other team members
Communicateeffectively with patients and carers
Recognise peoplesneeds for alternative methods of communication and respond accordingly.
Contribution to theImplementation of Services:
The post-holderwill:
Apply Practicepolicies, standards and guidance
Discuss with othermembers of the team how the policies, standards and guidelines will affect ownwork
Participate in auditwhere appropriate
The duties listed above may change in the lightof developments in the practice and are subject to review
Person Specification
Qualifications
* Pharmacy technician NVQ level 3 or equivalent
* Good standard og gneral educaiton (numerate and good standard of English.
* Experience within a pharmacy, dispensary or similar.
* Experience in dealing with a wide range of people in different situations.
* Excellent communication and interpersonal skills
* Excellent accuracy and attention to detail
* Ability to work autonomously as well as part of a team with the insight to acknowledge the limits of own knowledge and when it is necessary to refer.
* Ability to work under pressure.
* Can do attitude to daily tasks, adversity and new ways of working
* CPPE pathway completed
* Knowledge of medical terminology
* Willingness to work flexibly to cover holidays and sickness
* Experience with Primary Care
* Experience of using TTP SystemOne clinical system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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