Temporary content workflow administrator

The Company: Our client, an expert in their field is well established and deliver world-class technical support on behalf of their impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives.

The Job:

On behalf of client, we are seeking a Temporary Workflow Administrator to join them on a temporary basis until the end of 2025. This is 100% office based in their lovely offices in South Bristol.

In this role you will be focussing on the administration and management of workflow tickets through JIRA. You will be responsible for triaging new tickets raised by internal stakeholders and clients, ensuring accurate allocation and prioritisation, and maintaining the correct ticket statuses. By closely collaborating with the Content Planner and internal teams, youll play a key role in driving ticket resolution and keeping workflows moving efficiently.

Responsibilities will include:

1. Triage new tickets raised by internal stakeholders and clients, ensuring all relevant information is included.
2. Allocate tickets to the correct teams, ensuring alignment with their capabilities and responsibilities.
3.