Customer Sales Administrator / Customer Service Advisor | Ross on Wye | £28,500 - £30,000 (office based) You would need to be able to drive and would be required to work weekends. There are a full time and a part time position available. The Full time – Monday to Friday 8.30am – 5pm and 1 in 4 Saturdays. When working a Saturday, you have the Monday off. Part time – Thursday – Monday 8.30am – 5pm, so covering every weekend. Currently the position is split between Thursday, Friday, Monday in Ross – Saturday in Cheltenham and a Sunday from home. The Company My client has a cluster of companies to support The role My client is looking to add to their already established & knowledgeable team to ensure that they can continue to meet and deliver excellent customer service. Are you a sales professional with a knack for providing excellent customer service? Do you thrive in a fast-paced environment and have a keen eye for detail? Key responsibilities * Handling enquiries in person, over the phone, and via email with confidence and professionalism. * Managing the full sales journey — from enquiry and reservation through to move-in. * Converting leads into bookings and promoting storage units, contents protection, packaging, and other add-on services. * Using their CRM system to manage leads, process bookings, record customer interactions, and maintain accur...