Job Summary
An opportunity has emerged for a motivated and appropriately skilled Health Care Assistant / Support, Time & Recovery Worker (STR Worker) to join the award-winning Dementia Crisis Support team. The team covers Basildon, Brentwood and Thurrock, supporting service users and their carers in their own homes and in residential and nursing care homes. The aim is to support people in their usual place of residence and to avoid a hospital admission. We are looking to appoint an experienced, highly motivated, enthusiastic, flexible and resourceful individual who is committed to providing support and assistance to service users and their carers who live with dementia.
You will need experience of working with adults living with dementia and an interest in working with service users in a community setting. Due to the community-based nature of this role, you will need to have a valid UK Driving Licence and access to a car. The successful candidate will need to be flexible and passionate about providing good quality dementia care, able to travel across a wide geographical patch where public transport is limited. In return, we offer regular support, opportunities for further training and for developing new skills and knowledge. The team is supportive and caring.
Main duties of the job
The Successful Applicant Should:
* Be able to evidence a good General Education to GCSE or equivalent
* Have relevant experience in working with people who live with dementia where autonomous working has been required
* Demonstrate knowledge and understanding of the need to use an enabling approach
* Be able to demonstrate the ability to work on their own initiative, have good time management skills and prioritise workload effectively
* Be able to demonstrate well-developed interpersonal skills, especially when handling conflict and change, and have the appropriate skills to facilitate the resolution of difficulties
* Show willingness to work unsocial hours when necessary and provide high levels of emotional and practical support to service users and carers. The services operational hours are Monday to Friday 9am to 7pm and weekends/bank holidays 9am to 5pm on a rota basis
* The post can be emotionally demanding and the applicant will be expected to address this within supervision, team meetings and informal work-related support systems
The team provides assessment, advice and treatment and also acts as a signposting service to other teams and organisations as appropriate. Dementia Crisis Support Team offers individual interventions for service users and their carers aimed at preventing a hospital admission and supporting the recovery of the crisis.
About Us
Our Values 2025 - 2030
Working with colleagues, patients and carers, we have co-produced three new values to embed within our culture at NELFT:
* We are kind
* We are respectful
* We work together with our communities
These values help us strive to provide the best care by the best people.
Details
Date posted 04 March 2026
Pay scheme Agenda for Change
Band Band 3
Salary £24,937 to £26,598 a year per annum, plus HCAS (pro rata for part time)
Contract Permanent
Working pattern Part-time, Job share, Flexible working
Reference number 395-EA261-25-E
Job locations
The Corringham Integrated Medical and Wellbeing Centre, The Sorrells, Corringham, SS17 7ES
Job Description
Job responsibilities
Additional Requirements:
* The postholder is expected to be flexible in the performance of duties associated with this post. All jobs are subject to change and review from time to time.
* The Directorate requires that there will be no discrimination on the grounds of gender, age, disability, marital status, sexual orientation, creed/religion, ethnic or national origin in any matters to do with employment or the provision of services.
* All staff are required to sign and abide by the Directorate’s confidentiality agreement.
* To comply with safety instructions associated with their employment.
* To use information systems including information technology and be willing to undertake appropriate training
For further information about this vacancy, please refer to the job role attached.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, the HCAS is not included for non-registered roles to ensure fairness and consistency within our organisation, as some sites fall under outer, fringe and none.
Person Specification
Essential
* NVQ level 2 or equivalent standard of literacy and numeracy
* Relevant NVQ level 3 or equivalent
* Care Certificate
Desirable
* Demonstrates a commitment to further learning and development
Experience
* Relevant experience in working with adults who live with dementia
* Ability to work as part of a team
Desirable
* Worked in NHS
* Vital observations
* Understanding of risk
* Undertake ECGs
* Venipuncture
Knowledge
* Knowledge and understanding of dementia
* Understand the need for professional conduct
* Health, safety and risk awareness in care settings
Desirable
* Awareness of services to help people who live with dementia and their carers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name NELFT North East London Foundation Trust
Address Corringham Integrated Medical and Wellbeing Centre, The Sorrells, Corringham, SS17 7ES
Employer\'s website https://www.nelft.nhs.uk/
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