Job Title: Receptionist (Veterinary Background Preferred)
Location: Colwyn Bay
Job Type: Full-Time / Part-Time
Salary : DOE
About Us
We are a dedicated veterinary practice committed to providing exceptional care for pets and outstanding service for their owners. Our team is passionate about animals and strives to create a welcoming, supportive environment for clients and staff alike.
Position Overview
We are seeking a friendly, organized, and professional Receptionist with a veterinary background to join our team. The ideal candidate will have prior experience in a veterinary clinic or animal-related environment, strong communication skills, and a genuine love for animals.
This role is primarily front-of-house reception, but on the days when our practice manager/receptionist is present, you will also assist the team with basic animal husbandry and animal care duties, helping to ensure the smooth running of the clinic.
Key Responsibilities
* Greet clients and their pets with warmth and professionalism
* Answer phone calls, schedule appointments, and manage the clinic calendar
* Process payments, maintain client records, and handle administrative tasks
* Assist with client education and provide information on clinic services
* Support the veterinary team with client communication and workflow management
* Ensure the reception area is clean, welcoming, and efficient
* Carry out basic animal care tasks (feeding, cleaning, assisting with handling) on designated days
Qualifications
* Previous experience as a veterinary receptionist or in an animal-care environment (preferred)
* Knowledge of animal husbandry and willingness to assist with hands-on pet care as required
* Strong organizational and multitasking skills
* Excellent communication and customer service abilities
* Comfortable with computer systems and scheduling software
* Compassionate, patient, and able to remain calm in a busy environment
Benefits
* Competitive pay
* Opportunities for training and career growth
* A supportive team passionate about animal care
How to Apply:
Submit your resume and a short cover letter to We look forward to welcoming a new team member who shares our passion for pets and people
Job Types: Full-time, Part-time, Permanent
Pay: From £24,000.00 per year
Language:
* English (preferred)
Work Location: In person