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Advocacy care coordinator

Bournemouth
Dorset Clinical Commissioning Group
Care coordinator
Posted: 27 October
Offer description

Detailed job description

and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person specification

Qualifications

Essential criteria

1. NVQ level 3: health / social care management or equivalent
2. 5 GCSE (to include English & Maths)/or relevant experience

Desirable criteria

3. 1st Level Degree, or working towards

Experience

Essential criteria

4. Experience of working with patients with liver disease
5. Experience of or working in healthcare settings, hospital or community or joint working with healthcare services
6. Experience of face to face communication with patients

Desirable criteria

7. Trained and experienced in fibroscanning.
8. Experience of working with vulnerable adults in a care coordinating, supporting, advisory or advocacy role.

Technical Skills Competencies

Essential criteria

9. Ability to document care assessments/progress
10. Use of IT including Windows, Word, Excel, PowerPoint

Desirable criteria

11. Experience of accessing hospital IT systems, eCamis, EPR

Knowledge

Essential criteria

12. Knowledge of assessing and problem solving issues related to care planning

Interpersonal skills

Essential criteria

13. Excellent assessment, planning, care coordination and organisational skills
14. Excellent oral and written communication skills, ability to engage with and manage expectations of patients with complex needs, and complex issues in a way that is appropriate for the audience

Personal Attributes

Essential criteria

15. Flexible to the needs of the service and adaptive to unpredictable workloads
16. Warm, friendly manner

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