CO Manufacturing – Wakefield
CO Manufacturing is the manufacturing hub of the £60 million turnover Conservatory Outlet Group, producing high-quality windows, doors and conservatory roofs for leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that transform living spaces.
About the Role
We are looking for an Order Processor to accurately manage order and quotation processing with high precision and speed. This role requires working with our bespoke Window Designer and Roofwright systems, collaborating with dealers, suppliers and internal teams, and continuously improving processes.
Responsibilities
* Accurately process orders and quotes from dealers using Window Designer and Roofwright.
* Reprocess incorrect orders, including missing parts such as glazing.
* Collaborate with internal and external stakeholders (dealers, suppliers, departments).
* Enhance product knowledge to improve customer support.
* Identify and implement process improvements to increase efficiency.
* Ensure orders meet customer expectations and delivery schedules.
* Make informed decisions to meet urgent customer needs.
* Maintain quality service standards, complying with company policies and regulations.
* Report and rectify quality concerns per internal processes.
Qualifications
* Previous experience in sales order processing, ideally in fenestration, building or roofing.
* Experience with Window Designer, Roofwright or other industry-specific software.
* Strong customer service skills with a proactive mindset.
* Effective problem‑solving and decision‑making abilities.
* Willingness to pursue further training and apply learning daily.
Benefits
Competitive salary, 21 days holiday + bank holidays, health cash plan, pension scheme, monthly employee value awards up to £75, personal development programmes, free parking.
How to Apply
Submit your CV directly through our portal. (We are not a recruitment agency.)
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Consumer Services
* Location: Wakefield, West Yorkshire, England, United Kingdom
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