Support Worker We're looking for a kind, compassionate and resilient Support Worker to join our Mental health Social Care Service in Kensington and Chelsea £28,808.00 per annum, working 40 hours per week. Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: - Building supportive, trusting relationships with customers and creating a positive atmosphere - Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine - Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene - Assisting in the recording and reporting of customer incidents - Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork - Developing productive relationships with partner organisations to improve service outcomes - Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues - Involving customers in the design, development and delivery of the service - Encouraging and enabling tenants to pay their rent and avoid personal debt - Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk - Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Approachable and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Flexible rformance with a can do attitude Ability to cope positively with challenging and diverse behaviours What you'll bring: Essential: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector Desirable: Experience working in mental health About us: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.