Unlock your potential as a Spa Manager in the stunning Scottish Highlands!
Are you a visionary Spa Manager with a passion for luxury and exceptional guest experiences, seeking a rewarding permanent opportunity within an idyllic, rural setting? Imagine leading a prestigious spa in the heart of Scotland, where your expertise will shape unparalleled wellness journeys. This is your chance to join a esteemed hotel venue, elevate their renowned spa offering, and truly make your mark in a role that values leadership, hands-on skill, and dedication.
What you will get in your new role
* Competitive annual salary of £32,500 per annum
* 5% commission offered
* Subsidised accommodation provided
* Opportunity to live and work in a location offering stunning surroundings. Ideal for those who embrace the great Scottish outdoors!
* Be part of a company committed to high standards and guest satisfaction.
Responsibilities in your new role as Spa Manager with accommodation
* Oversee all day-to-day spa activities, ensuring smooth operations and delivering exceptional guest experiences.
* Manage a dedicated team of four spa, leisure, and activity staff, providing comprehensive training in treatments, product knowledge (including Espa and Ishga), customer service, and industry standards.
* Actively carry out spa and beauty treatments, ensuring high standards of customer service and fostering a relaxing, welcoming spa environment.
* Promptly handle all guest enquiries and resolve any complaints to maintain satisfaction and loyalty.
* Develop and implement strategic initiatives to increase revenue and efficiently manage the inventory of spa products, linens, and equipment.
* Ensure consistent compliance with stringent UK health, hygiene, and safety regulations through regular inspections, safety drills, and fully compliant operational procedures.
* Maintain an enticing spa menu and proactively promote services to attract new and repeat clients.
Your personality, experience and qualifications
We are searching for an exceptional individual with proven supervisory or management experience in a luxury spa venue, demonstrating strong leadership skills in managing staff. You will possess excellent communication skills, capable of inspiring your team and engaging with guests to create memorable experiences. A background in a same or similar role within the hospitality sector is essential, showcasing your understanding of guest expectations and operational excellence.
Apply now!
Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.
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