We are currently recruiting for AO’s for our client based in Ballykelly. The successful candidates will be required to start once the vetting paperwork and ANI completed.
Start date: 8th June 2026
Rate of pay: £13.75
Duration: 51 weeks
Hours of work: Full time 37 Hours per week
The contracted hours are 8am – 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday.
No holidays can be accommodated in the first 12 weeks of employment due to the training for this role.
Key Responsibilities:
1. Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.
2. Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised environment.
3. Excellent verbal and written communication skills.
4. Ability to build rapport with colleagues and customers.
5. Ability to work within and contribute to a team environment.
6. Ability to work accurately within set deadlines and to achieve targets.
7. Basic IT skills with an aptitude for learning new systems.
8. Organised with good time management skills.
Essential Criteria applicants must have:
9. five GCSE/GCE passes (at A, B or C) with Maths and English.
( Proof of certs required )
10. Excellent IT skills, including use of Microsoft Word and Excel.
11. Excellent communication skills.
12. Proven ability to use own initiative.
Please send your CV via the link or to karen.cameron@therecruitmentco.uk