Job description
Field Service Engineer
About the Role
Staffline Recruitment Ireland is recruiting for an experienced Service Engineer to join their Service Division.
Our client is a market leader in the supply, installation and maintenance of specialist door and access solutions, including automatic doors, access control systems, hotel locking systems and related products. This is an excellent opportunity for an experienced Service or Installation Engineer who is ready to take the next step in their career with a well-established and highly regarded business.
This role will involve repairing, servicing and installing door automation and access control systems for clients across both the public and private sectors in Fermanagh and Omagh. The successful candidate will work on the road, attend client sites, support callouts when required and ensure all work is completed to a high professional standard.
Benefits
1. Company van
2. Company pension
3. On-site parking
4. Monday to Friday working pattern
5. Training provided on relevant systems
6. Opportunity to work with a leading specialist provider
7. Varied field-based role across public and private sector client sites
8. Long-term career opportunity within an established service division
Key Responsibilities
As the Field Service Engineer, you will be responsible for:
9. Repairing, servicing and installing automatic door systems, access control systems and related equipment
10. Attending client sites across the public and private sector
11. Responding to callouts as required, including participation in an out-of-hours on-call rota
12. Diagnosing faults and recommending appropriate repairs, upgrades or further work
13. Communicating service requirements clearly to the office team
14. Ensuring all work is carried out safely, professionally and to a high standard
15. Following all company procedures and health and safety requirements
16. Wearing company uniform and PPE at all times
17. Representing the company professionally when dealing with clients and site contacts
18. Taking a flexible approach to working hours and travel requirements
Essential Criteria
Applicants should have:
19. Minimum of 2 years' previous experience as a Service Engineer, Installation Engineer or similar
20. Working knowledge of automatic door systems, access control products or similar technical systems
21. Ability to repair, service and install equipment to a high standard
22. Basic understanding of access control equipment
23. Good communication skills and a professional approach to customer service
24. Basic IT skills
25. Full clean UK driving licence
26. Flexibility to travel and support callout requirements when needed
Applications will also be considered from candidates with relevant transferable experience, including time-served Electricians, Security Installation Engineers, Lift Engineers or similar technical backgrounds. Full training will be provided on relevant systems.
Desirable Criteria
27. Current and relevant CSR Card
28. Current and relevant ADSA Card
29. Previous experience working with a range of automatic door or access control manufacturers
This is a strong opportunity for an experienced engineer to join a leading specialist business with a strong reputation across Ireland and the UK. The role offers variety, responsibility, training and the chance to work across a wide range of client sites and systems.
The successful candidate will suit someone who is practical, reliable, professional and confident working independently while also being part of a wider service team.