Job Description
We are recruiting for an Air Export Operator to join a growing team. This is a start-to-finish export airfreight role, working closely with UK customers and overseas offices.
You will be responsible for managing export consignments from order receipt through to final documentation and billing, ensuring a high level of service, accuracy, and compliance at all times.
This role would suit someone who is proactive, organised, detail-focused, and keen to add real value to an already experienced and high-performing team.
Key Responsibilities
• Handling export airfreight consignments from start to finish
• Arranging and monitoring UK export collections
• Raising export customs entries
• Creating and issuing AWBs and associated export documentation
• Managing customer enquiries via phone and email
• Updating and verifying bookings
• Liaising with operations teams and overseas offices to meet customer commitments
• Proactively resolving issues as they arise
• Ensuring consignments are correctly rated for accurate and timely invoicing
• Supporting KPI reporting and internal/external reports where required
• Assisting with credit management queries when necessary
• General day-to-day administrative duties within the air export function
What We’re Looking For
• Previous experience in air freight exports
• Strong organisational and communication skills
• High attention to detail
• Proactive and solution-focused approach
• Reliable, punctual, and motivated
What We Can Offer
• A role within a successful and dynamic business
• Exposure to a busy international freight forwarding environment
• A supportive, performance-driven team
• Excellent long-term career progression opportunities
• A professional and positive working environment