Our client, a leading body within their industry, are currently recruiting for a forward thinking, personable individual to join their Membership and Operations team. You will work within their bright and spacious offices in Gloucester 3 days per week on a maternity cover contract running until September 2026 with possible extension beyond this point. Reporting to the Operations Director your main responsibility will be to support business objectives through careful administration. They are looking for an organised, detail orientated and motivated individual with previous office and administration experience. You will help to strengthen the businesses response to their members needs whilst maintaining an efficient and friendly approach to enquiries and administration. This is a rare opportunity to join a fun and friendly team where you will work closely alongside others in an environment where personal and professional development will be encouraged.
Responsibilities
* Answering and directing incoming telephone calls and answering enquiries as appropriate
* Filing of any correspondence (paper and electronic) with use of CRM systems
* Monitoring of general enquiries inbox, responding to email enquiries as required
* Preparation and dispatch of branch emails
* Providing support with financial administration as required
* Receiving visitors and maintaining visitors' book
* Dealing with website enquiries
* Assist with the administration of membership schemes, invoicing and processing applications, liaising with members to keep them informed
* Ad-hoc administrative duties as required
Candidate Attributes
* Previous administration / office experience
* Forward thinking with a positive attitude towards work
* Excellent customer service skills with a personable approach
* Strong attention to detail
* Ability to work independently and as part of a team
Hours: Wednesday - Friday, 21 hours per week, 9am - 5pm (1 hour lunch break)
Salary: £29,500 pro rata per annum + benefits including gifted Christmas shutdown period, annual summer and Christmas team meals / events including a team bake-off and free parking
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