Are you the detail-driven organiser who keeps complex schedules, people, and priorities perfectly aligned? Join a growing specialist practice in Hatfield and be the organisational backbone that keeps specialists, surgeons, and patients in sync.
What you'll do
* Manage theatre lists end-to-end (collect, track, allocate, distribute) and keep records impeccably organised (digital + hard copy).
* Coordinate daily with specialists, surgeons and rooms about allocations, schedule changes, authorisations and on-call duties.
* Liaise with patients via WhatsApp and phone regarding arrangements, quotations and short-payments; validate details and medical aid info (GoodX).
* Compile and track quotations; follow up on payments, LoGs and surgery dates; support refunds and military invoices.
* Assist with POPIA compliance and annual registrations.
What you'll bring
* Minimum: National Senior Certificate (Grade 12).
* Ideally: A tertiary diploma/degree in Healthcare / Medical Practice / Office / Business / Financial Administration.
* Core strengths: Computer literacy, superb telephone etiquette, clear written communication, reliability and discretion with patient/doctor confidentiality.
Great to have
* POPIA Training/Certification.
* Medical Billing / ICD-10 Short Courses; exposure to medical aid administration.
* GoodX or similar practice-management system training.
* Experience in a medical specialist practice and comfortable with high-volume administration.
Compensation
* The salary bracket for the role is around R11k - R23k CTC p/m. Note that the offer will be a market related salary considering your qualifications, skills, and level of experience.
Why you'll love it here
* Meaningful patient impact behind the scenes.
* Close collaboration with a supportive clinical team.
* Room to grow as the practice evolves.