It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?
Real Chemistry is looking for an Account Associate, Advertising join our growing team!
21GRAMS, part of Real Chemistry, takes an innovative approach to advertising, and focusing on making healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, “Be good to each other, but hard on the work.” A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you?
This position offers a great opportunity for an individual with a passion for healthcare to work with leading clients in the pharmaceutical, biotechnology, medical devices and health IT fields. The Account Associate (AA) is responsible for providing account management support in coordinating day-to-day activities with the agency internal team and external vendors for the assigned client/product. The position assumes financial responsibilities, general office support and marketing fundamentals.
What you’ll do:
1. Manage and maintain weekly client status reports
2. Prepare timelines and contact reports in collaboration with project management
3. Work with team to initiate new jobs within the agency
4. Develop project estimates with team
5. Track and manage team hours and out-of-pocket expenses in collaboration with the business manager and project management team
6. Participate in internal financial billing meetings
7. Prepare and maintain competitive information files (i.e., promotions, articles, etc.)
8. Maintain brand promotional materials (i.e., final printed, digital) inventory
9. Handle project work and provide support as requested by the team
10. Liaise with client regarding project submissions for Regulatory Committee Review and production needs (i.e., tracking spec sheets and project disk releases)
This position is a perfect fit for you if:
11. Our Company values – and – really speak to you.
12. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
13. You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
14. You are highly organized self-starter, able to work independently and under tight deadlines.
What you should have:
15. Ability to demonstrate a solid understanding and interest in healthcare marketing (through academic studies or some work experience)
16. Relevant degree in a science subject or marketing
17. Has good understanding of social media vehicles and is comfortable leading and drafting communications around them
18. An interest in corporate accounts/the healthcare sector and a willingness to learn and grow both within the company and the industry
19. Open minded and eager to learn – the more you put in, the more you get out!
20. Highly organized with a mindfulness of deadlines, the ability to handle multiple tasks based on priorities and a strong attention to detail
21. Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration
22. Professional presence, performs with a sense of urgency and with a client service orientation
23. Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable
24. High energy, able to effectively operate in fast-paced, growing and evolving environment
25. Strong written and oral communication and presentations skills
26. Good management of Microsoft Office tools (PowerPoint, Word, Excel) – particularly PowerPoint
Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
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