Logistics Audit Controller
Based at our Paddock Wood logistics hub in Kent (TN12 6UU), which benefits from great transport links across the region, a short walk from the station or free parking onsite.
Full-time contract, working at the logistics hub Monday to Friday, with full flexibility required during peak trading season.
We’re seeking a results-driven Audit Controller to support the Shift Manager in delivering exceptional inventory accuracy and process efficiency. This role spans two key areas: audit and inbound operations. You will be responsible for stock accuracy, cycle counts, refund management, and profile planning.
If you’re a detail-oriented numbers person who enjoys working with systems and Excel daily, this is a great opportunity to make a real impact within a fast-paced logistics environment.
The role
1. Maintain stock accuracy and investigate stock adjustments.
2. Identify, investigate, and resolve out-of-stock orders.
3. Control the refunds and unable to fulfill (UTF) processes.
4. Carry out stock movements of sending and receiving stock from Head Office.
5. Champion and implement efficient stock processes.
6. Coach team members to ensure high accuracy levels.
7. Establish and maintain collaborative relationships with key stakeholders across the business.
8. Keep customer and brand focus in your work.
9. Be an ambassador for the brand and champion our Ann Summers values.
You'll be great if you:
1. Have previous experience in stock inventory or auditing, ideally within a retail or multi-channel warehouse environment.
2. Are confident working with systems and have a solid understanding of Excel.
3. Are highly analytical with a solution-focused mindset.
4. Are target-driven with a service-oriented approach.
5. Are proactive and hands-on, with a flexible and adaptable working style.
6. Have an affinity for the brand and our values.
At Ann Summers, we pride ourselves on embracing inclusion, diversity, and equality, supporting our people to be themselves. We are committed to building diverse teams with various backgrounds, skills, and views.
What do we bring to the party?
Being part of the AS team offers some fantastic benefits, including:
1. A salary of £29,952 per annum.
2. 29 days holiday (including Bank Holidays) plus an extra day for each year you’re part of the team (up to a maximum).
3. Workplace Pension and Life Assurance.
4. 50% staff discount and access to sample sales.
5. Reward Gateway perks scheme.
6. Colleague social events and engagement initiatives.
7. Access to our learning platform, THRIVE.
8. Employee Support programme via the Retail Trust.
9. Eye care vouchers.
10. Free on-site parking or season ticket loan.
A bit about Ann Summers
We’re known for lingerie and innovative products, but we’re also about empowering, pushing boundaries, and inclusivity!
The Recruitment Process
Successful candidates will be contacted for an initial phone interview, followed by an in-person interview if successful.
We cannot acknowledge every application due to high volume. Applicants must have the legal right to work in the UK; we cannot sponsor visas.
We comply with GDPR policies; by applying, your details will be kept for 6 months unless you specify otherwise.
Join the AS Talent Pool
If you’re interested but don’t see a perfect role, send us your details to be considered for future opportunities.
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